Voice L2 Technician
il y a 4 semaines
**Voice L2 Technician
- **Working Location**:Mons, Belgium**
- **Security Clearance**: NATO Secret**
- **Language**:High proficiency level in English language
**EXPERIENCE AND EDUCATION:
**Essential Qualifications/Experience:
- Proven working experience of/with voice protocols: H.323, SIP, SIPoTLS, ISDN (E1/T1), MGCP, RTP
- Proven operational and configuration experience with Cisco CUCM, Unity, Cisco CUBE
- Experience with virtual environments (ESXi, vSphere, vCenter)
**Desirable Qualifications/Experience**:
- Industry Certification from Cisco: CCNA - Collaboration
- Certified ITIL foundation
- Experience with CISCO Contact Centre Express (UCCX)
- Experience with Microsoft Skype for Business
- Proven knowledge on common monitoring solutions, e.g. CA Spectrum, SolarWinds, SNMP-based tools
- Deployment, configuration of secure voice features
- Experience working in an operations center or service desk
- Scripting experience ideally in python
- Prior experience of working in an international environment comprising both military and civilian elements
**DUTIES/ROLE**:
- Responsible for the delivery of 2nd level technical support for Voice Services (incidents and service requests)
- Be prepared to do on-call support during out of business hours on a rotation basis
- Monitor the voice infrastructure, coordinate with the centralised helpdesk and intervene when required
- Identify gaps and educate level 1 support personnel
- Be prepared to work outside of business hours if required
- Assists in logistic and asset management of voice services equipment
- Maintenance of core voice infrastructure (CUCM, SBCs and V2 routers)
- Collaborate with local Customer Support Units (CSU) in remote sites in solving customer issues
-
Ur3332 Voice Technician
il y a 3 semaines
Mons, Belgique Enterpryze Consulting Ltd. Temps plein**UR3332 Voice Technician - **Working Location**:Mons, Belgium** - **Security Clearance**: NATO Secret** - **Language**:High proficiency level in English language **EXPERIENCE AND EDUCATION: **Essential Qualifications/Experience: - 3 years of experience with CISCO Call Manager - 3 years of experience with CISCO VoIP phones - 2 years of experience with...
-
Voice Technician
il y a 4 semaines
Mons, Wallonie, Belgique Aptonet Inc Temps pleinScope of work: Workstream collaboration including email and instant messaging server backend and client frontend provisioning, management, operation and lifecycle across multiple separate networks of different classifications. Voice and Video conferencing server backend and frontend devices and rooms, maintenance, management, operation and troubleshooting...
-
Voice Technician
il y a 3 semaines
Mons, Wallonie, Belgique Aptonet Inc Temps pleinSenior Technical Recruiter IT recruitment | Outsourcing | Nearshore I OffshoreScope of work:Workstream collaboration including email and instant messaging server backend and client frontend provisioning, management, operation and lifecycle across multiple separate networks of different classifications.Voice and Video conferencing server backend and frontend...
-
Technician (Voice Engineering)
il y a 2 semaines
Mons, Belgique Enterpryze Consulting Ltd. Temps plein**Technician (Voice Engineering) - **Working Location**:Mons, Belgium - **Security Clearance**:NATO Cosmic Top Secret / DV - **Language**:High proficiency level in English language **EXPERIENCE AND EDUCATION: **Essential Qualifications/Experience: - Higher vocational training in a relevant discipline with 2 years post-related experience Or a secondary...
-
Technician (Voice Engineering)
il y a 2 semaines
Mons, Belgique Systems Planning and Analysis, Inc. Temps pleinOverview: Systems Planning and Analysis, Inc. (SPA) is a well-established and progressive defense contracting company in the Northern Virginia area just a few miles south of the Pentagon. We are a professional services firm established in 1972 that has a long-standing reputation for unrivaled technical and analytical support to some of the top decision...
-
Technician (Voice Engineering)
il y a 2 semaines
Mons, Belgique Systems Planning and Analysis, Inc. Temps pleinOverview: Systems Planning and Analysis, Inc. (SPA) is a well-established and progressive defense contracting company in the Northern Virginia area just a few miles south of the Pentagon. We are a professional services firm established in 1972 that has a long-standing reputation for unrivaled technical and analytical support to some of the top decision...
-
Technician (Voice Engineering)
il y a 3 semaines
Mons, Belgique Systems Planning and Analysis, Inc. Temps pleinOverview: Systems Planning and Analysis, Inc. (SPA) delivers high-impact, technical solutions to complex national security issues. As we enter our 50th year in business, we are known for continuous innovation for government customers, both long-established and newly acquired, as our capabilities expand around the globe. Our work is state-of-the-art and made...
-
Voice and Video Conferencing Technician
il y a 2 jours
Mons, Belgique Vector Synergy Temps plein**Location**: Mons, Belgium **Security Clearance**: NATO Cosmic Top Secret **Reference No**: 2024-0285 / Mons **Introduction**: NATO Communications and Information Agency (NCIA) is seeking qualified Level 3 support technicians to provide efficient and effective service operation support including, but not limited to, Incident and Service Request management,...
-
Voice Technician
il y a 3 semaines
Mons, Wallonie, Belgique GardPass Consulting & Space Temps pleinStart date: April 2025Clearance: NATO Cosmic Top Secret / NATO Secret (CTS in progress)Location: Mons, BelgiumRequirements:Cisco Voice Technologies such as Cisco CUCM, Cisco CUBE, Cisco UCCX, Diagnose and resolve technical issues, support software and basic associated network related problems.Knowledge of managing call distribution lists, voice mailboxes,...
-
Technician (Voice Engineering)
il y a 2 semaines
Mons, Belgique Vector Synergy Temps plein**Location**: Mons, Belgium **Security Clearance**: NATO Cosmic Top Secret **Reference No**: C002257 / Mons **Skills, knowledge, experience required**: - Higher vocational training in a relevant discipline with 2 years of post-related experience; - OR a secondary educational qualification with 4 years of post-related experience; - At least 4 years'...
-
C004163 Digital Collaboration Principal Technician
il y a 2 jours
Mons, Wallonie, Belgique EMW, Inc. Temps pleinDeadline Date: Monday 14 April 2025Requirement: Digital Collaboration Principal Technician (Voice)Location: Mons, BE Full Time On-Site: YesTime On-Site: 100%Total Scope of the request (hours): 836Required Start Date: 26 May 2025End Contract Date: 31 December 2025 Required Security Clearance: NATO COSMIC TOP SECRETDuties and Role: Assist in the delivery...
-
Unified Communications Engineer – Voice Services
il y a 1 jour
Mons, Wallonie, Belgique Spektrum Temps pleinSpektrum have a wide range of exciting opportunities in several global locations.We are always looking to add great new talent to our team and look forward to hearing from you.Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our...
-
Vtc Technician
il y a 3 semaines
Mons, Belgique Enterpryze Consulting Ltd. Temps plein**VTC Technician - **Working Location**:Mons, Belgium** - **Security Clearance**: NATO Secret** - **Language**:High proficiency level in English language **EXPERIENCE AND EDUCATION: **Essential Qualifications/Experience: - Certified Video Engineer, e.g. Poly Certified Video Engineer or CISCO Certified Network Associate Video (CCNA Video) or equivalent...
-
Vtc Technician
il y a 2 semaines
Mons, Belgique Enterpryze Consulting Ltd. Temps plein**VTC Technician - **Working Location**:Mons, Belgium** - **Security Clearance**: NATO Secret** - **Language**:High proficiency level in English language **EXPERIENCE AND EDUCATION: **Essential Qualifications/Experience: - Certified Video Engineer, e.g. Poly Certified Video Engineer or CISCO Certified Network Associate Video (CCNA Video) or equivalent...
-
Technician (Contract)
il y a 4 semaines
Mons, Wallonie, Belgique Aptonet Inc Temps pleinWorkstream collaboration including email and instant messaging server backend and client frontend provisioning, management, operation and lifecycle across multiple separate networks of different classifications. Voice and Video conferencing server backend and frontend devices and rooms, maintenance, management, operation and troubleshooting across multiple...
-
Voice and Video Conferencing Technician
il y a 2 jours
Mons, Belgique Spektrum Temps pleinSpektrum have a wide range of exciting opportunities in several global locations. We are always looking to add great new talent to our team and look forward to hearing from you. **Who we are supporting** The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT)...
-
Digital Collaboration Principal Technician
il y a 3 semaines
Mons, Wallonie, Belgique North Atlantic Treaty Organization Temps pleinNATO - North Atlantic Treaty OrganisationPrimary LocationBelgiumNATO BodyNATO Communications and Information Agency (NCIA)ScheduleFull-timeApplication Deadline13-Mar-2025, 10:59:00 PMSalary (Pay Basis)Grade NATO Grade G12Who we are:For more than 70 years, NATO's mission has been to preserve peace and security in the Alliance for nearly one billion citizens....
-
Chief Technician
il y a 3 semaines
Mons, Belgique Enterpryze Consulting Ltd. Temps plein**Chief Technician (LAN) - **Working Location**:Mons, Belgium - **Security Clearance**:NATO Secret / **SC - **Language**:High proficiency level in English language **EXPERIENCE AND EDUCATION: **Essential Qualifications/Experience: - University degree in a field related to the function - Or exceptionally, the lack of a university/college degree may be...
-
Principal Technician
il y a 3 semaines
Mons, Belgique Enterpryze Consulting Ltd. Temps plein**Principal Technician (LAN)** - **Working Location**:Mons, Belgium - **Security Clearance**:NATO Cosmic Top Secret / DV**: - **Language**:High proficiency level in English language **EXPERIENCE AND EDUCATION**: **Essential Qualifications/Experience**: - University degree in a field related to the function of the post - Or exceptionally, the lack of a...
-
Chief Technician
il y a 3 semaines
Mons, Belgique Enterpryze Consulting Ltd. Temps plein**Chief Technician (NSFC) - **Working Location**:Mons, Belgium - **Security Clearance**:NATO Secret / **SC - **Language**:High proficiency level in English language **EXPERIENCE AND EDUCATION: **Essential Qualifications/Experience: - University degree in a field related to the function - Or exceptionally, the lack of a university/college degree may be...