Ur3332 Voice Technician
il y a 3 semaines
**UR3332 Voice Technician
- **Working Location**:Mons, Belgium**
- **Security Clearance**: NATO Secret**
- **Language**:High proficiency level in English language
**EXPERIENCE AND EDUCATION:
**Essential Qualifications/Experience:
- 3 years of experience with CISCO Call Manager
- 3 years of experience with CISCO VoIP phones
- 2 years of experience with CISCO routers and switches
- Intermediate network knowledge
- Microsoft Excel knowledge
- ½ year of experience in international environment
**DUTIES/ROLE**:
- Configure new end users profiles such as phones, end users, device profiles, DNs,on CISCO Call Manager
- Remove the unused end users profiles and their dependencies on CISCO Call Manager
- Implement voice configuration on CISCO Routers according to the Standard Operating Procedure.
- Collaborate in the execution of the test plan
- Be able to direct the work undertaken by the local site technicians
- Follow the sites implementation list provided by Project Manager/Implementation Manager
- Action the Standard Operating Procedure with regards to CISCO Call Manager and CISCO Routers configuration document for each location
- Communicate with local site technicians to execute the replacement of the phones and routers in an efficient way
- Communicate with NCI Agency Project Manager and Implementation Manager to share the status report of each location
- Collaborate with the Voice&Video team
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