Account Program Manager, Engineering Field Services
Il y a 6 mois
**Minimum qualifications**:
- Bachelor's degree or equivalent practical experience.-
- Experience in a formal account management, client service, or management consulting role.
- Experience in data center operations.
**Preferred qualifications**:
- Experience within a complex organizational setting (e.g., Program Management Organization (PMO), geographic dispersion, etc.).
- Experience managing cross-functional or cross-team projects.
- Ability to travel 30% of the time as needed.
**About the job**:
A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.
Our goal is to build a Google that looks like the world around us — and we want Googlers to stay and grow when they join us. As part of our efforts to build a Google for everyone, we build diversity, equity, and inclusion into our work and we aim to cultivate a sense of belonging throughout the company.
Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.
**Responsibilities**:
- Establish and maintain a position as an advisor and advocate for internal customers for services deployed in non-Google owned data centers.
- Work with customer technical leads, executives, and partners to manage and deliver infrastructure solutions.
- Become a trusted expert in data center infrastructure solutions, and provide effective operational and technical advice around these technologies.
- Channel customers’ feedback to the delivery project management team to ensure excellent in-production experience.
- Develop best practice recommendations based on experience gained during customer engagements.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
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