IT Operational Support

il y a 1 mois

Herentals, Belgique Griffith Foods Temps plein

We blend care and creativity to nourish the world.

Griffith Foods is global product development partner, we specialize in high-quality food ingredients. We serve global food companies and regional food companies worldwide.

The purpose of the role

**Responsibilities**:

- Support the deployment, monitoring, maintenance, development, upgrade, and operation of IT equipment and software
- Provide Operational Support solutions - process and systems - and ensure data accuracy
- Provide training and awareness where agreed by Team Leader and Senior Management
- Approve the purchase of equipment and supplies in order to meet operational requirements
- Support with the management and execution of operations-related projects and project portfolios
- Assist in the provisioning of end-user services, including help desk and technical support services
- Proactive IT Planning and Execution, developing maintenance schedules for equipment, conducting feasibility testing and implementing policies and procedures amongst other initiatives

**Requirements**:

- Diploma or University Degree in Computer or Information Science or similar level in acquired experience
- Strong communication, analytical and problem-solving skills
- Ability to effectively prioritize and execute tasks in a high-pressure environment
- Exceptional customer service orientation
- Fluency in English and Dutch are essential

**Our Offer**:

- A permanent contract with Griffith Foods
- International exposure, supporting employees and the business across Europe and Africa
- A welcoming culture with a strong focus on teamwork and mutual respect
- Flexible Working Hours
- Possibility to Telework once a week
- Personal Growth Plan
- Option to participate in a Purpose Journey Program (to find your own purpose)
- Option to participate in Employee Resource Groups to make an impact on the People (Employees and Communities) and the Planet
- Free access to the Employee Assistance Program platform that offers support services to employees
- Extensive Benefits Package (Hospitalisation insurance DKV, Meal vouchers, Bike2Work bicycle leasing, Fruit, Tea & Coffee...)

Training and support
- Onboarding program including meeting colleagues across departments
- Systems & Applications training plan
- You will be provided with ITIL Foundation training & certification
- You will be assigned a personal mentor, who will provide additional support and advice
- Personal Growth Plan

Working at Griffith Foods

We are a caring family company where everyone has the opportunity to grow, follow their own personal Purpose and find fulfillment in their work. We support each other, demonstrate mutual respect and nourish people’s well-being.
We believe in doing the right thing, especially when it is hard to do and recognize that our success depends on our customers’ success consequently, we work together, leveraging our skills, knowledge and ideas to create exceptional products and solutions.
We value diversity at our company and celebrate our cultural and personal differences, knowing that together, we create a unique source of strength. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.

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