Welcome Manager
il y a 5 jours
The upscale Pullman Brussels Centre Midi has a privileged location on site of the Brussels South railway station. This stylish and cosmopolitan 4 star hotel offers 237 rooms with superior facilities and a design Convention Center.
**Your mission**
- Behaves and acts in an exemplary fashion, embodying the brand mindset
- Together with the team of Welcomers, ensures a warm welcome and effective information services for hotel guests.
- Manages and motivates front office team in line with the brand's recommended behavioural guidelines, in order to provide personalised high quality guest services
- Ensures that guests' stay at the hotel runs smoothly, helping to provide guest satisfaction at all times thanks to his/her thorough knowledge of the hotel
- Helps the department meet its targets
**What it is in it for you**
- Mealvouchers, Eco-chèques, Sport & Culture chèque, Hospitalisation and Group insurance
- Employee benefit card offering discounted rates at Accor worldwide and in HIVELY HOSPITALITY network
- Learning programs through our academies
- Opportunity to develop your talent and grow within your property and across the world
**Votre profil**
- Caring for others and the environment around you: you contribute to making the stay of our clients irreproachable and unforgettable with your personal touch
- English, French, Dutch (plus)
- Service focused personality is essential and previous leadership experience required
- Prior experience working with Opera or a related system
- Communicate thoughts, actions and opportunities clearly with strong networking skills
- Ability to lead by example, believe in a strong team culture and set the scene for high performance
We are a member of HIVELY HOSPITALITY. With 15 brands, 80 properties in Europe and 60 different professions in hospitality, catering and wellness industries, HIVELY HOSPITALITY offers many opportunities and evolutions for everyone who are seeking for self-accomplishment. There’s only one prerequisite: motivation
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