Underwriting Assistant

Who we are

American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.

Get to know the business

General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network.

About the role

Key Accountabilities and Responsibilities

Partner with underwriters and COE partners for end-to-end processing of new, renewal business as well as endorsements.

Participate in pre-binding activities.

Liaising with brokers/clients, gather information necessary to prepare quotes (either for new submissions or renewals) and update raters, update raters when deemed necessary

Prepare the referral documentation

Issue quotes upon receiving instructions from the Underwiter

Decline submission request if not within UW guidelines (should be included in a second step when confident about technical skills).

Capture information/documents - Transaction file management

**Participate in post-binding and servicing activities**:
Update rater/systems when deemed necessary

**Policy booking and issuance**:
Ensure quality and timeliness of issuing & booking instructions and follow-up on outstanding policies before hand-off to operations,

Support preparation of Binder/slip, policy, and endorsement for the SSC to issue

Work closely with risk engineering and underwriting to ensure risk engineering program is being executed

Support underwriters around necessary gathering and processing of documentation for purchased reinsurance (as applicable).

Liaise with brokers/clients to obtain information needed to prepare adjustments on policies where premium is based on rate (TO, travel, salaries,)

**Partners with the Collection department**:
Handles Finance queries (through Live Ledger & e
- mail)

Support their effort to recover unpaid premium

**Work with underwriters**:
Set-up systems and underwriting platforms.

Provide technical direction to underwriting on workflow management tools : research & resolve processing problems in workflow management tools

Assist w. data/portfolio management

**Assist with Data Integrity together with underwriting**: Rate Change, actual to technical, linesize, limits and premium reports are checked against rater and underwriters view to ensure consistency.

Support UW projects on an ad-hoc basis

Compliance/Conduct support

Support the completion and binding of raters in a timely manner

Support UW with reviewing outstanding quotes and ensuring timeliness of booking instructions

Support UW during Audit preparation by gathering necessary information

Support UW with addressing complaints

What we are looking for

Prioritizing - able to navigate and switch between multiple systems.

Microsoft Office

Client Servicing - ability to anticipate client (internal and external) needs and act proactively.

Problem Solving - identify problems and solutions matched to the appropriate solutions.

Attention to Detail - demonstrate attention to detail to ensure accurate documentation is maintained.

Master local country language(s), working knowledge of English - additional language a plus

Excellent communication skills

Strong administration skills

Good time management skills - ability to handle multiple priorities, organise work and meet deadlines

We are an Equal Opportunity Employer

It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At AIG, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

LI-AIG

We are an Equal Opportunity Employer

American International Group, Inc., its subsidiaries and affiliates are committed to be an Equal Opportunity Employer and its policies and procedures reflect this commitment. We provide equal opportunity to all qualified individuals regardless of race, color, religion,