Business Process Manager
il y a 3 jours
Description
Edge consulting est un cabinet de conseil belge en pleine croissance. Notre mission ? Accompagner nos clients dans la réussite de leurs projets, de leur définition à leur déploiement opérationnel, au travers de 6 piliers d’expertise : plan stratégique, transformation digitale, go-to-market, expérience client, excellence opérationnelle, innovation.
**Nous recherchons un.e Process Manager pour nous rejoindre à partir du mois de septembre **
Responsabilités
**En tant que Process Manager votre rôle sera d’analyser les processus existants chez le client dans l’objectif d’installer un nouvel ERP**
- Identifier les processus du client et créer un référentiel de processus stable et exhaustif ;
- Réaliser des interviews et workshops avec les stakeholders clés ;
- Monitorer & mesurer la performance des processus et identifier les sources d’inefficacité / opportunités d’amélioration ;
- Optimiser et créer de nouveaux processus si nécessaire ;
- Accompagner, former et coacher les utilisateurs durant la mise en œuvre des processus.
Exigences obligatoires
**Vous vous reconnaissez dans ce profil ? N’attendez plus une seconde pour nous contacter**
- Master en économie, management, ingénierie, IT ou une qualification équivalente ;
- Min 10 ans d’expérience professionnelle en tant que Process Manager ;
- Expérience dans les projets ERP ;
- Connaissance de l’outil Aris est un plus ;
- Pensée critique ;
- Empathique ;
- Orienté client et résultats.
Nous offrons
**Et n’oubliez pas que rejoindre edge, c’est aussi**
- Des formations collectives organisées trimestriellement et un plan de développement individualisé ;
- De fortes responsabilités accordées dès le jour 1, quel que soit le niveau de séniorité, et de nombreux projets inspirants ;
- Une culture de l’innovation qui valorise les bonnes idées et qui encourage à les mettre en pratique ;
- Une philosophie de travail qui vise à atteindre la performance et à créer de l’impact dans un environnement bienveillant, où l’on ne perd jamais une occasion de s’amuser ;
- Des apéros organisés tous les derniers jeudis du mois autour de concepts fun et conviviaux (foodtruck, speed-dating, Netflix Party, etc) pour maintenir le lien entre nos edgiens et faire vivre notre esprit familial.
On se dit à très vite chez edge
Langues French English Education Master Expériences professionnelles 10+ years
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