Business Analyst
Il y a 6 mois
**Hi there, let us introduce ourselves**
We are Zero Friction. We offer a reliable and efficient B2B SaaS platform for district & communal heating and cooling suppliers and building managers. We are serving small to enterprise customers and shaking things up in the district heating and cooling market.
Without major investment, billing and cost allocation of collective heat and other energy types is fully automated. We are fully in the scale-up phase and mentality, where we like to work together to build a success story. Ready to fight friction with us?
As a Business Analyst at Zero Friction, you are one of our most detail-oriented persons who likes solving problems and making things easier for our customers. In this role, you'll help us create better solutions by understanding our customers needs and turning them into practical ideas.
**Main responsibilities**
- Conduct thorough functional analyses to understand business needs and requirements
- Collaborate with stakeholders to gather and document business requirements effectively
- Develop comprehensive test cases to ensure the quality and reliability of software solutions
- Conduct gap analyses and translate business requirements into functional specifications
- Lead workshops to facilitate discussions and gather requirements from various stakeholders
- Prepare release notes to communicate changes and enhancements to end-users
- Draf test cases, overseeing testing processes, and ensuring follow-up on test results
- Conduct webinars to educate users on new features and functionalities
- Create user manuals to provide clear instructions for end-users
**Does this sound like you?**
- Previous experience in a similar role
- Proficient in creating process diagrams and flowcharts
- Familiarity with release management processes and documentation
- Knowledge of industry-standard tools for functional analysis, testing, and documentation
- Strong analytical and problem-solving skills
- Ability to work independently and in a team environment
- Excellent written and verbal communication skills in Dutch and in English
**What's our offer?**
- High-impact position in a fast-growing company
- A competitive salary package that is optimized to your individual needs
- A lot of responsibilities from day one, to fully use and develop your knowledge & skills
- Flexibility in working hours and location (hybrid work possible)
- Fun and relaxed atmosphere in a team of young, ambitious people
**Excited?**
Don't hesitate to apply.
You will be recruited based on competencies. Qualities of people are decisive, regardless of gender, religion, ethnic origin, age, sexual orientation or any disability.
Dienstverband: Voltijds
Extralegale voordelen:
- Bedrijfscomputer
- Bedrijfsfeesten
- Bedrijfswagen
- Ecocheques
- Een gsm voor professioneel gebruik
- Elektronische maaltijdcheques
- Extra vakantiedagen
- GSM-vergoeding
- Hospitalisatieverzekering
- Internetvergoeding
- Levensverzekering
- Pensioensparen
- Tankkaart
- Thuiswerkopties
Flexible Language Requirement:
- Frans niet vereist
Rooster:
- ma-vr
Soorten aanvullende vergoedingen:
- 13e maand
- Vakantiegeld
Werklocatie: Hybride telewerken in 9000 Gent
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