Client Representative

As a global Research Organization to the biopharmaceutical industry, **CellCarta (formerly Caprion - HistoGeneX)** provides access to a broad offering of biomarker platforms and services. We partner with our clients to address the most complex scientific testing needs, delivering customized biomarker testing solutions to further the limitless potential of precision medicine.

We offer our services on a global scale through our laboratories in USA, Canada, Belgium, China and Australia. Combining expertise in histopathology, immune monitoring, proteomics, genomics and sample logistics, we support pharmaceutical and biotechnology companies in the research and development of innovative new medicines for the treatment of cancer and immune diseases. Working under stringent quality and regulatory requirements, we strive to make a difference in the future treatment options offered to patients.

CellCarta leverages its strong expertise in cancer to support the entire spectrum of biomarker services including biomarker discovery in the research phase, tumor profiling and biomarker monitoring in clinical studies and companion diagnostics registration studies, patient diagnostics and development of new techniques and tests for tumor analysis and prediction of treatment response. The company bridges the gap between research, clinical studies and diagnostics.

We are currently recruiting**:Client Representative**

Department**: Client Services**

**Based in**

Wirlijk, Antwerp (Belgium)

**Job summary**

As part of the Client Services team, and working closely with the Commercial team, Client Managers and relevant stakeholders in Operations, the Client Representative prepares proposals and task orders, and ensures coordination and tracking through the client relationship management (CRM) system.

**Job Qualifications**
- Education: Bachelor’s degree in Life Science, Biology or related field - is preferred but not mandatory.
- Experience: client services or related experience in budget preparation and use of a CRM system is an asset.

**Major responsibilities**
- Develop and/or review proposals or Statement of Services for accuracy.
- Prepare sale price estimates for protocols, bid requests, study revisions and additions using site's suggested selling price.
- Updating and maintain CRM to ensure tracking
- As needed, follow up with clients to ensure that proposals are complete and answer their needs.
- Assist management in monitoring sale pricing practices to determine accuracy and relevance to study type, service and operation processes.
- Ensure all required legal documents are in place.
- Interact with scheduling or project management groups to identify the dates for study or service initiation and assist with scheduling needs as required.
- Support responses to RFI through coordination with local stakeholders
- Perform all other related duties as assigned.

**What can we offer**
- A dynamic and rapidly changing global environment allowing personal growth
- A company that is fit for the future
- A competitive salary and benefits
- A great team you can work with

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