Resource Allocation Manager

il y a 4 jours


Brainel'Alleud, Belgique Spektrum Temps plein

Spektrum have a wide range of exciting opportunities in several global locations.

We are always looking to add great new talent to our team and look forward to hearing from you.

**Who we are supporting**

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

- Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
- Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
- Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
- Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

**The program**

**Assistance and Advisory Service (AAS)**

The NATO Communications and Information Agency (NCI Agency) is NATO's principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

**Role Duties and Responsibilities**

Under the direction of the Senior Engineer, they will perform duties such as the following:

- Continual monitoring of the capacity of the NIMSC Engineering workforce
- Maintain an up-to-date Engineering Workforce skills matrix
- Analyse the NIMSC Engineering forecasted workforce requirements, coordinating with other NIMSC Resource Centres (Project Management, Service Delivery Management) and NIMSC Business Unit Owners
- In coordination with the Head of Engineering Management Office (HEMO), propose appropriate allocation of resources to Projects and Services
- Continual review of allocation of resources in ServiceNow
- Propose Training to HEMO and Department Heads, for updating and developing Engineering skills across the Engineering workforce
- Organize internal training sessions
- Track, coordinate and monitor leave and TDY requests for Engineering staff

**Essential Skills and Experience**
- Proven experience in workforce/resource allocation management of technical staff
- Formal training in ServiceNOW
- Highly proficient in MS Excel and complete MS Office suite

**Desirable Skills and Experience**
- Experience in PowerBI report creation is highly desirable

**Language Proficiency**
- A thorough knowledge of English, both written and spoken, is essential and some knowledge of French is desirable;
**Working Location**
- Braine-l'Alleud, Belgium

**Working Policy**
- On-Site

**Travel**
- Possible TDY travel once or twice per month

**Security Clearance**
- Valid National or NATO Secret personal security clearance

We never know what new opportunities might be just over the horizon. If this opportunity isn't for you please feel free to send us your resume anyway and be the first to know if something suitable for your skills and experience comes up.



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