Food & Beverage Manager (M/w/x)

il y a 3 semaines

Brussels, Belgique The Dominican Temps plein

**Responsibilities**

As the F&B Manager, you will be responsible for ensuring the delivery of exceptional guest experiences while effectively forecasting, planning, and managing F&B orders, staff, and finances.

Your primary objective will be to maximize sales and revenue by consistently meeting and exceeding customer expectations, fostering employee engagement, and maintaining a strong focus on quality and efficiency.

By implementing innovative strategies and maintaining high standards, you will play a pivotal role in driving the success of our F&B department and enhancing overall guest satisfaction.

**Objectives and Tasks**
- **Manage All F&B Operations**:

- Oversee day-to-day operations within budgeted guidelines and to the highest standards.
- Ensure that all F&B operations run smoothly and efficiently.
- **Review and Set-Up Procedures**:

- Regularly review procedures and policies to identify areas for improvement.
- Implement changes as necessary to enhance efficiency and service quality.
- **Manage Computer Systems**:

- Ensure all systems are utilized effectively to improve operations.
- **Customer Service Excellence**:

- Preserve excellent levels of internal and external customer service.
- Proactively respond to customer needs and concerns to ensure satisfaction.
- **Menu Design and Goods Purchasing**:

- Design exceptional menus that meet customer preferences and trends.
- Purchase goods and continuously seek improvements in menu offerings.
- **Lead F&B Team**:

- Attract, recruit, train, and appraise talented personnel.
- Establish a motivated and cohesive team environment with a focus on teamwork and ownership.
- **Set Targets and KPIs**:

- Establish targets, KPIs, schedules, policies, and procedures.
- Monitor performance and adjust strategies to meet and exceed targets.
- **Compliance**:

- Ensure compliance with all health and safety regulations.
- Maintain a safe and hygienic working environment.
- **Reporting**:

- Report on management regarding sales results and productivity.
- Provide insights and recommendations for improvements.

**Qualifications and Requirements**
- **Experience**:

- Hotel experience with at least two years in a management capacity or an equivalent combination of education and experience.
- Previous extended stay experience preferred.
- **Skills and Knowledge**:

- Up-to-date with food and beverage trends and best practices.
- Working knowledge of various computer software programs (MS Office, restaurant management software, POS).
- Opera experience preferred.
- Socially and digitally connected.
- **Languages**:

- Must speak and write fluent French & English. Other languages are a plus.
- **Personal Attributes**:

- Cheerful, pro-active, and positive attitude.
- Commercially skilled and experienced.
- Persuasive, strategic, and diplomatic.
- Analytical, structured, and decisive.
- Goal-oriented with an eye for detail.
- Creative and innovative in problem-solving.

**Key Competencies**:

- **Leadership**:

- Ability to lead a team and foster a positive working environment.
- Strong motivational skills to drive employee engagement.
- **Customer Focus**:

- Commitment to delivering exceptional customer experiences.
- Proactive in understanding and addressing customer needs.
- **Strategic Thinking**:

- Ability to develop and implement effective strategies to improve operations and achieve business goals.
- **Communication**:

- Excellent writing and speaking skills.
- Ability to communicate effectively with team members and customers.

This role demands a dynamic individual who can balance operational efficiency with creative excellence, ensuring the F&B department's success and enhancing overall guest satisfaction.

**What we offer**:
In return for your hard work and your engagement you can look forward to a salary commensurate with your experience, motivation, and commitment including:

- Travel allowance
- Learning and development opportunities
- Recognition
- Eco-cheque
- 1 free night per year & Staff discount in the hotels of the Carlton Group, including Design Hotel worldwide
- Free online language classes
- Uniform

And having the great opportunity to
- Live The Dominican experience
- Have the possibility to work for an international company
- Make +47 other amazing colleagues as your friend
- Develop your career
- Be part of a growing Company’s Culture

**Job Types**: Full-time, Permanent contract, Fixed term contract

**Benefits**:

- Company events
- Eco vouchers
- Professional development assistance
- Travel reimbursement
- Uniform provided

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Night shift
- Weekend availability

Supplemental pay types:

- 13th month salary
- Night shift pay
- Sunday or public holiday pay
- Vacation money

Work Location: In person

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