Scrum Coach

Within the **Commercial team **of Telenet, we acquire new residential and SOHO customers and ensure that they, as well as our existing customers, land on our right products and services, based on individual needs.

Our **Scrum Coach **is responsible for creating a unified collaboration within the team and between the different sub-teams. In this Scrum Coach role, you will also motivate and coach team members toward strong performance and increased agility. You will work with the department lead, Product Owners/Team Managers and the Talent lead to promote efficient and agile practices and address any skill gaps. You will also develop and optimize the framework for how the Telenet Commercial department works. In this way of working, you will be the point of contact for any issues within the team and other teams.

**Your Duties as a Scrum Coach**:

- You will manage the department as a servant coach, focusing on efficient collaboration, strong performance and flexibility.
- You take ownership for developing and implementing a way of working that is aligned with the Telenet Commercial department and you continuously look for opportunities for improvement. You make sure that you include everyone at all levels in your story and the way of working.
- Every three months you prepare the quarterly planning together with the different teams, for the next quarter. You ensure that dependencies are clearly discussed both within and outside the department.
- Facilitate ceremonies for the entire tribe as well as the various teams to improve operations and prioritization.
- You will act as a point of contact for issues that impede the business and way of working within and outside the department, and promote constructive solutions.

**Our ideal Scrum Coach**:

- Our Scrum Coach has **Agile Expertise **. You have knowledge of agile principles, methodologies and practices such as Scrum and Kanban, but are also very adaptable to what the department needs.
- You have strong **leadership skills **. As a Scrum Coah, you are a servant leader by nature, motivating, inspiring and supporting team members to deliver their best work.
- You can facilitate meetings, workshops and retrospectives **facilitate **to improve team collaboration and performance.
- Knowledge of **tools **such as JIRA and Confluence are not foreign to you.
- You have strong **communication skills **in order to communicate effectively with team members and other stakeholders at various levels.
- You are energized by **problem solving thinking **, this in order to identify and resolve challenges and obstacles, both at the individual and team level.
- You are very fluent in **English **and knowledge of Dutch is also a big plus.
- And finally, as a Scrum Coach, you are **flexible **. You can easily adapt to changing circumstances and learn new methods and techniques.

**What we have to offer**:
You will end up in a company that invests fully in you, adapting your work environment optimally to what you need. This will allow you to develop while taking care of your work-life balance. Other benefits:

- You will be given every opportunity to further develop your expertise. We encourage your **personal growth **with internal mobility opportunities and extensive learning opportunities, but give you just as much of a chance to press the pause button after a while or to go in a completely different direction.
- A **varied job **in which you produce tangible results and make your mark.
- A **competitive gross monthly salary **that we complement with a host of **extralegal benefits **, such as: such as meal vouchers, eco vouchers, hospitalization and group insurance, laptop, cell phone, telephone subscription, company car (mobility plan), discount on Telenet products,...
- The **fine company of colleagues **who are just as passionate as you.
- The opportunity to work from home for up to 60% of your time.
- A **stimulating work environment **where you can indulge in the latest technologies.