Customer Service Representative
il y a 3 semaines
Our client, based in Brussels, is currently looking for a Customer Service Representative. You will be part of the customer service team in charge of existing clients, the main purpose of the 'Care' team is to ensure customer satisfaction by providing best in class service. What will your day look like?
- Administrative follow-up of the sales contracts (input customer data, accounting data, bank details, payment, mandate,...);
- Create and deliver commercial proposals and order forms to the customers;
- Seize opportunities to renew passed collaborations;
- Guarantee the administrative feasibility of putting orders into production;
- Handle modification requests;
- Check, validate and link supplier and customer invoices;
- Act like an ambassador of the brand, ensuring that every (new) client is treated according to the company's promise;
- Strive for optimal customer satisfaction, respond to customer needs, develop a loyal client base and maximize each sales opportunity
**Job Requirements**
Our client, based in Brussels, has a job opening as a Customer Service Representative. The ideal profile?
- You preferably have a Bachelor's degree or experience in a relevant field;
- You have an excellent command of French and English (oral and written skills), and a good understanding of Dutch;
- You are an advanced user of the Microsoft Office Tools;
- You have a passion for the field of new technologies;
- You have excellent communications skills and are able to build relationships with your professional contacts;
- Ability to work independently as well as part of a team;
- You are well organized and able to manage priorities;
- You strive for quality and excellence
**Salary and Benefits**
What can you expect from our client, based in Brussels, looking for a Customer Service Representative?
- A temp to perm contract;
- A full time job;
- A market-based salary;
- A benefits package: meal vouchers, eco-cheques, expense compensation, hospitalisation insurance, cellphone + subscription,...;
- Working in a positive and passionate team;
- Development opportunities;
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