Meeting Planner Intern

il y a 6 jours


Brussels, Belgique VENDOM COMPANY Temps plein

**Durée du contract : 6 mois**
- Date : ASAP ou Janvier_

**Responsibilités**

**OPTIMISATION DES ESPACES**

En collaboration avec le Manager, prendre les bonnes décisions pour optimiser le revenu de l'hôtel
- Gérer les refus.

QUALIFICATION Répondre à la demande du client, connaissance du produit et des capacités des salons, conseiller le client par rapport à ses besoins, en accord avec la stratégie commerciale (périodes calmes et plus intenses), bonne connaissance technique (faisabilités et limites). Connaître son client et son secteur d’activité, ce qui va guider sa décision

**CREATION D’UN CONTRACT COMMERCIAL**

Rédige les offres sur mesure (cousu main). Assure le suivi des offres contractuelles et des options en cours

**CONVERSION DE LA DEMANDE EN DOSSIER CONFIRME (conversion)**

Après la signature du contrat, préparation pro forma et gestion des arrhes. Reste en lien avec le client jusqu’à son arrivée. Prépare les détails du séminaire (chambres et évènements), en contactant le client plus proche de la date d’arrivée.

**SUR LE TERRAIN LE M&E**

est le point de contact exclusif pendant la prestation. Accueil du client, vérification des salons et du déroulé Suivi des demandes additionnelles pendant l’événement Etre capable de recevoir du feedback sur place, et réagir en fonction

**COMMUNICATION INTERNE**

Finalise la feuille de fonction pour envoi à tous les départements de l’hôtel Prépare et participe à la réunion des fonctions (briefing des groupes chambres et événements) ; gestion des groupes dans les mois qui suivent Bonne analyse des chiffres et de la stratégie à adopter Contrôle l´exécution de l’événement sur place, conforme au contrat avec les équipes opérationnelles (service Banquet, Restaurant, Réception, Housekeeping ) Après l’événement, contrôle de la facturation afin que les montants correspondent à ce qui a été contracté

**SALES**

Organisation des sites inspections pour les clients potentiels ou pour les événements à venir Participe à la stratégie commerciale MICE Développement de la relation clients/ fidélisation = relances spontanées Informe le client des différents services de l’hôtel (restaurant, rooftop, hammam, etc) Tenter l’upselling pour chaque dossier: ajout d’un cocktail, d’une pause-café, d’un dîner, équipement techniqueDéveloppe son sens commercial persuasif. Cette liste est non exhaustive.

Type d'emploi : Stage
Durée du contrat : 6 mois

Lieu du poste : En présentiel


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