Communication and Technical Writer

il y a 7 jours


Brussels, Belgique Recruit4.work Temps plein

**Responsibilities**:

- Explain technical information in a simple language
- Write technical documentation about new products
- Write communications to the end-users
- Write and study drawings, specifications, mock-ups, and user guides
- Write technical standard operating procedures
- Write service design packages documents
- Write and publish eLearning
- Write and update the user guides
- Meet with customer representatives to establish technical writing specifications
- Implement a communication and technical writing standard approach
- Submit document for feedback and approval
- Ensure documents are up to date and in the correct state
- Adjust document as necessary and proofread grammar and spelling
- Update and revise the document development lifecycle DDLC

**Required qualifications**:

- Languages: EN + FR (excellent written skills) MANDATORY
- 5 years of experience in communication
- 3 years of experience in technical writing of knowledge articles, software documentation, end user communications, standard operating procedures, Service Design packages and Service offering or service catalogue documents
- Ability to translate high technical information into and easily understandable user friendly information
- Ability to rework and revise end-user supporting documentation and communications
- Ability to select the final and most adequate communication or technical writing format (video, online pages, HTML, word, etc.)
- Ability to standardize the technical writing across all the platforms and media
- Ability to create and prepare trainings in eLearning platforms
- Align and define the writing styles with the working environment
- Excellent knowledge about the technical writing, design, plagiarism, and dictionary tools
- Excellent knowledge of Microsoft office
- Excellent ability to listen and collect feedbacks
- Excellent time-management skills
- Excellent priority-management skills
- Excellent collaborative and cooperative management skills
- Excellent interpersonal and communication skills

**Desired qualifications**:

- Knowledge of/or experience in ITIL environment
- Knowledge of/or experience in Agile
- Knowledge of/or experience in Atlassian confluence (wikis)
- Knowledge of/or experience in online SharePoint
- Knowledge of/or experience in HTML/CSS coding

**Summary of mandatory requirements**:

- 5 years of experience in communication + 3 years of experience in technical writing of knowledge articles, software documentation, end user communications, standard operating procedures, Service Design packages and Service offering or service catalogue documents
- Languages: English + French mandatory
- Start: This is a freelance position. We are looking for freelancers that are able to start ASAP
- European passport

**Location**:
Brussels, Belgium (on-site work)


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