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Technical Customer Expert Safety
il y a 2 semaines
En tant qu'expert en Safety & Hygiene vous conseillez nos clients sur des questions complexes dans votre domaine.
- Vous traitez les demandes de devis de nos clients dans votre domaine d'expertise.
- Vous suivez de près les demandes d'offre afin de les transformer en commande.
- Pour les demandes téléphoniques relatives à votre spécialisation, vous donnez au client des conseils techniques et légales avisés.
- Vous donnez des conseils sur les prix, les remises, les marges dans vos devis sur la base de votre connaissance des fournisseurs et des clients.
- Vous êtes le point de contact de vos collègues des ventes internes et externes pour votre expertise.
- Pour les demandes qui sont moins standard et qui nécessitent une solution sur mesure, vous utilisez votre créativité et vos compétences pour trouver et proposer cette solution.
- Vous introduisez les commandes et les suivez à la perfection.
- Vous accordez aux plaintes l'attention nécessaire et prenez la responsabilité de les traiter correctement. Nous considérons une plainte comme une opportunité
- Outre les contacts opérationnels quotidiens avec les clients, les ventes internes et externes, vous serez également en contact étroit avec la Business Unit. Cette dernière fournit des informations sur les tendances du marché, les fournisseurs, les campagnes, les formations, etc.
- Vous ferez partie d'une équipe stable et expérimentée, sous la responsabilité du Customer Service Coördinator.
**Ce que nous demandons de vous**:
- Vous avez un intérêt marqué ou une première expérience dans le domaine de la Securité et l'Hygiene.
- La curiosité et l'esprit d'entreprise sont dans votre ADN.
- Vous êtes orienté vers le client, le client est central pour vous.
- Le travail en équipe vous donne de l 'energie et vous considérez que la collégialité est d'une importance capitale.
- Vous avez une bonne connaissance du français, la connaissance du néerlandais est un atout.
- Vous êtes très empathique et avez l'esprit commercial. Vous comprenez les besoins du client comme personne d'autre.
- En outre, vous êtes organisé, vous pensez en termes de résultats et vous aimez prendre des initiatives.
- Exactitude et précision sont vos mots d'ordre.
**Nous vous offrons**:
- Un salaire compétitif, complété par des avantages extra-légaux intéressants
- Un CDI à temps plein
- Possibilités de formation interne et externe.
- Options de mobilité sous la forme d'un module de location de vélos.
- Une équipe formidable (et ce n'est certainement pas un mensonge). L'équipe Sud est déjà impatiente de vous rencontrer
- Une culture d'entreprise où l’AUDACE, la TRANSPARENCE et l'UNITE sont encouragées et appréciées au quotidien.
- Un contexte d'entreprise où nous travaillons aujourd'hui avec plus de 400 collègues vers le même objectif et où, en tant qu'individu, vous avez le temps de conquérir votre place.
- Un large éventail d'excellents clients, pour lesquels nous allons jusqu'au bout pour garantir la continuité.
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