Account Manager

il y a 3 semaines

Brussels, Belgique Fichet Group Temps plein

The Account Manager is responsible for the development & implementation of the

strategic plan and for the commercial relationships with his/her direct and indirect

customers. He/she will elaborate, implement and present the strategic plans for his/her

dedicated national customers to the Sales Director in order to realize the turnover and

budget objectives for his client portfolio.

Key Accountabilities
- Ensure the realization of the objectives for his/her customers within the company’s defined

commercial budget and guidelines. He/she will also propose adjustments if necessary.
- Build relations with contractors, architects and technical engineering offices and pre-scribed

the FICHET solution also with end customers
- Negotiate the yearly agreements and the implementation of the Marketing Plans.
- Ensure an efficient, precise and permanent management of his/her actions:

- Develop good relationships with all decision maker within his accounts
- Follow up planned actions and analyze the results
- Update all client files (turnover, volume, investments,..)
- Anticipate future evolutions and recommend ad-hoc studies
- Manage the budgets
- Continuously provide important information in an effective way:

- To the Sales Force regarding national actions / projects of common interest
- To the Sales Director regarding the to him/her dedicated responsibilities
- To all other departments of the company (logistics, after sales,)
- Contribute to the definition and evaluations of the budget and turnover. Work out forecasts.
- Participate in the development of good communication within the company and the

implementation of the company values.
- Ensure the collaboration with the other account managers for optimal collaboration with

other technologies.

Profile
- Result oriented: Focuses on the delivery of targets, quality and deadlines. Can be counted on

to exceed goals successfully, is constantly and consistently one of the top performers; very

bottom line oriented; steadfastly pushes self for result.
- Negotiation: Can negotiate skillfully in tough situations; can settle differences with

minimum noise; can give win concessions without damaging relationships; can be both

direct and forceful as well as diplomatic; gains trust quickly of other parties to the

negotiations; has a good sense of timing.
- Building relations: builds up and maintains networks of business contacts in and beyond the

company who will contribute to success.
- Communication skills: Communicates trilingual (NL,FR,EN) in appropriate, clear and concise

terms, checks understanding while communicating; is structured and gives accurate and

logical information. Keeps to the point, structures arguments well in a logical approach.
- Action oriented and initiative taker: is action oriented and full of energy for

the things that he/she sees as challenging; seizes opportunities when they

arise.
- Stress Resistant: Maintains control and performance in stressful situations.

Continues to perform effectively under time pressure and in the face of

disappointment, adversity and opposition

Positive minded : positive and enthusiastic mindset

Experience required
- Good knowledge of the security market
- Experience in physical security solutions is a plus
- Experience in B2B environment or indirect sales
- Capable of winning complex sales
- Knowledge of ERP/CRM

Additional requirements
- Be able to present a blank extract from the criminal record
- Holder of a certificate of competence for guarding (Tobback law)

Fichet's core values
- Safety

Safety is the top priority of the group and it is essential that we respect and implement

this commitment at all times. This is the only way to achieve our ambition to

contribute to a safer life for all.
- Customer Satisfaction

We place the customer at the heart of our activity in order to better understand

them and meet their expectations.
- Integrity

We want to be a reliable, honest and an open partner.
- Collaboration

Thanks to teamwork and an understanding of different cultures, we are able to

refine our customer offering.
- Excellence

We intend to offer our customers a high level of quality in all our activities, in terms

of both products and services, always seeking the best performance.

**Salary**: From €2,053.35 per month

**Benefits**:

- Company car
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay

Work Location: In person

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