System Administrator

Il y a 7 mois


Brussels, Belgique Serco Europe Temps plein

Job Introduction
Serco is a partner of choice to the European Institutions and other International Organisations. For the past 30 years, we have been providing European and International Organisations a wide range of services including ICT services in support, infrastructure, operations and development as well as managing different contact centres for the key European Institutions, agencies and organisations, in Brussels and across Europe.

What connects the ever-growing Serco workforce is a passion for delivering great service
- To keep ahead, we have to evolve continually and enhance the way we deliver our services. Everyone in Serco has a role to play, here.

We are hiring a **System Administrator (Secret Level/EU Security Clearance)** for our prestigious partner EEAS **in Brussels**. The European External Action Service (EEAS) is the EU's **diplomatic service**.

If you like to work in a multi-cultural and dynamic environment, this opportunity can answer to your expectation.

**We look forward to meeting you Discover the offer below and click on ‘Apply’ if you know that your skillset and talents are a suitable match for this opportunity.**

Main Responsibilities
As a valued colleague on the NOC (Network Operation Center) of the EEAS, you will act as System Administrator in a team of 8 persons in designing, implementing and managing advanced solutions for multiple infrastructures, including maintenance, scripting, optimization and performances as well as solving technical issues of complex systems.

As **System Administrator (Secret Level/EU Security Clearance)** you will be responsible for:

- Management of the legacy systems, around 15 different infrastructures based on Microsoft solutions.
- Ensuring all design are in accordance with the architecture requirements.
- Ensuring a proper handover from the project team by reviewing all relevant design, implementation and operational documents
- Manage incidents and problems related to servers assigned to the team until resolution within time defined by SLA.

In return, we offer a friendly, supportive and professional environment that respects your work/life balance and ultimately contributes to the delivery of public services in Belgium and around the world.

**PROFILE**:

- 10+ years of experience as a system engineer
- A proven experience in managing multiple infrastructures with high security standards.
- Customer focus: provide high quality of service.
- Able to work as a team member with a flexible attitude and in an organized way.
- Deliver projects on time.
- Able to organize your work following the different priorities.
- Strong reporting skills
- Experience working in secure infrastructure with classified information’s is a plus.
- Able to follow procedures and referring to Team Leader in case of problem.
- Provide complete and clear information about problems resolution.
- Coordinate with other teams (network and service desk) when required.
- Organized and proactive.

**TECHNICAL SKILLS**:
Required:

- Strong experience in designing and implementing Microsoft environments: Windows 2008 and above as well as automation (Cmd & PowerShell), Windows Active Directory, GPO, DNS, DHCP, Print server, Windows Deployment Server
- Strong knowledge of virtualization technology: VMWARE, vSAN
- Good knowledge of storage solutions (Dell EMC)
- Demonstrated experience in installation and maintenance of hardware and common software.
- Good knowledge of backup solutions (Veeam, Dell EMC Networker).
- Ability to establish and maintain policies, guidelines and standard operating procedures.
- Excellent problem solving and analytical skills.

Desired:

- Good knowledge of Microsoft Exchange.
- Knowledge of PKI infrastructure with certificates.
- Knowledge of Microsoft SharePoint.
- Knowledge of client virtualization solutions: VDI and Citrix.
- **NOTE**
- **EU Secret Clearance and EU nationality is mandatory**

About The Company
**Why should you join Serco ?**

At Serco not only is the nature of the work we do important, everyone has an important role to play.
- Meaningful and vital work_ - You’ll contribute to methodologically intercepting challenges whilst achievements will also be recognised and celebrated.
- A world of opportunity_ - You’ll be wholeheartedly supported with development and career progression
- Great people_ - You’ll become an integral member of a well-defined and supportive team who believe passionately in the value of our work.

**What we offer**
- Chance to contribute to innovation in the public services sector
- A company passionate about diversity and inclusion
- Permanent employment with comprehensive Serco Benefits package.

**About Serco**

At Serco, not only is the nature of the work we do important, everyone has an important role to play when managing complex public services.

We are a team of 60,000 people responsible for delivering essential public services around the world, we are innovators, committed to redesigning and



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