Deployment Consultant

Deployment Consultant

McDonald's Belgium HQ - Diegem, Brussels Area

McDonald’s is the largest restaurant chain in the world and also striving to be the most people-oriented enterprise around the globe.

There are currently 111 McDonald’s restaurants in Belgium, run by 25 independent entrepreneurs (Franchisees). Because our business is growing fast-paced, we are looking for talented people to reinforce our Head Offices that provide support to all restaurants.

About the job

The role of the Deployment Consultant is to oversee, prepare and implement projects of McDonald’s Corporation and monitor the consistent execution by the restaurants in order to enhance customer and employee experience and to maximize sales and profit.

Key responsibilities will include:

- Building strong working relationships with franchisees and restaurants based on trust and mutual accountability;
- Preparing restaurants for the implementation of projects and initiatives
- Set-up training process and tool
- Working together with internal and external stakeholders
- Using key business metrics to analyze the impact on business results for deployed solutions;
- Ensuring franchisee execution and compliance with Company Gold Standards and develop action plans, milestones and task schedules;
- Providing coaching to execute various programs deemed necessary;
- Identifying threats and opportunities for new projects implementation quality leveraging project KPIs and gathering feedback from customers and project stakeholders

About you now

To be able to thrive in this role, we believe you need to master:

- At least a Bachelor Degree in Business/Hotel/Retail/Project Management;
- 2 years’ or + experience in a field operations-oriented role within project management industry or comparable multi-unit retail industry;
- Business acumen including financial and analytical skills
- Fluency in French and Dutch and a good level in English;
- Stakeholder management
- Experience with people management and excellent prioritizing project tasks to achieve project goals
- Excellent assertive communication (clear verbal and written communication to all levels of both internal and external personnel) and presentation skills;
- Proactive, initiative taker with a sense of humor
- Strong active Team Player
- MS Office pack (Word, Excel, Powerpoint, Publisher).

What we have to offer you
- The freedom to organize your work around your private life, including up to 2 days/week of homeworking;
- A salary package including extralegal advantages like an (electric) company car and best in class group insurance;
- 30% discount on all McDonald’s products just for you;
- Working for an innovative and people-oriented Belgian SME, backed by a strong and leading multinational;
- A smile on your face every single working day.

Are you up for it?

We cannot wait to hear from you