Application Specialist
il y a 4 semaines
Telenet is the leading Telco provider in Flanders with a portfolio of 3M clients in internet, telephone, mobile and digital television.
The company is organized in an agile lay-out with major units (called “tribes”), composed of teams.
- This function is situated in the Product Journey Tribe which includes the tooling for network design, product activation (OSS), customer appointment planning, location intelligence (GIS), logical inventory support, network monitoring and representation as well as product journey design. _
Within the Inhome team, we focus on the eligibility and activation process for our network products, including COAX and FTTH services, thereby enabling partners and their customers to effectively utilize our network.
In this role you will be well supported by the PO and senior peers. In addition we collaborate closely with architects, business and process analysts to design reliable and scalable solutions. We interact closely with the onshore and offshore analysts, developers and testers from our IT delivery partner, to ensure timely delivery of high quality and sustainable solutions. We use an agile methodology.
**Your responsibilities**:
- Critically translates business needs or questions into functional and non-functional requirements on “epic” level. Challenges requirements and ensures that important requirements are not missed. Ensures that the required requirements lead to generic, sustainable, future-oriented, maintainable and user-friendly IT solutions.
- Co-creates with, coaches and challenges the on
- and offshore analysts, developers and testers of our IT delivery partner in such a way that the scope is preserved, requirements and solutions are detailed out in a consistent way on “story” level and that the functionalities are tested and deliver customer value.
- Assesses and validates the required capacity/effort as an input to facilitate informed decisions.
**Our ideal Application Expert**:
- You have a master's degree or bachelor's degree with minimum 5 years of relevant experience in an IT environment, preferably you have been working in a telco or utility company. You have experience in functionally analyzing and designing information systems.
- You work in a structured manner. You have a keen eye for detail without losing the overview.
- You have strong analytical skills, conceptual thinking and realism. You are pragmatic. You question ideas and critically weigh different options.
- You can work autonomously. You are proactive and spontaneously ask for help.
- You are a team player, but you also dare to take ultimate responsibility.
- You take ownership of your tasks and are able to work in a dynamic and rapidly changing environment.
- You are a strong communicator and can adapt your language according to the interlocutor.
- You have an excellent knowledge of English, knowledge of Dutch is a plus.
- You like to work using an agile methodology (scrum). Team work is key. Analysts, developers and testers work closely together and support each other.
- A background as developer / software engineer is a plus.
- Ideally, you’re deeply familiar with the NetCracker TOMS framework
- You can easily bridge the gap between providing input to process analysts and possessing a comprehensive understanding of the technical interworking of systems.
**What do we offer?**
- A dynamic and inspiring work environment where your ideas and initiatives are valued.
- Room for personal and professional growth.
- A competitive salary and excellent secondary benefits.
- The opportunity to work with the latest technologies and tools.
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