Conversation Designer
il y a 2 semaines
Skill: Conversation Designer
**Responsibilities**:
- Identify tasks being performed in interactions.
- Define dialogs / experience to accomplish tasks.
- Refine dialogs based on test data.
- Define Intents and Entities for proposed use cases.
- Prepare conversational flows of proposed use cases.
- Document positive and exception flows for proposed use cases
- Work with NLP analyst and Dev for intent identification and entity extraction strategy
Experience
- Familiarity with chatbots, voice enabled devices, or other conversational channels.
- 2+ years’ experience in linguistic analysis, Conversation design, copy editing, or similar role preferred, in Content development roles.
- Exceptional creative thinking, writing and persona building skills.
- Familiarity with social channels like Slack, FB, Twitter, Skype, MS Teams etc.
- Familiarity with social channels like Slack, FB, Twitter, Skype, MS Teams etc.
**Job Type**: Permanent
**Experience**:
- linguistic analysis: 3 years (preferred)
- Conversation design: 3 years (preferred)
**Language**:
- Dutch (preferred)
License/Certification:
- Work Authorization to work in Belgium (preferred)
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