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Claims Handler Fire
Il y a 4 mois
Our client is an insurance company ideally located in Brussels. Its clientele is composed of individuals and companies for Non-Life and Life products.
**Description**
- You manage the management of claims from A to Z: from opening to closing;
- You are the first point of contact for questions regarding Non-Life insurance products concerning claims;
- You manage the Home claim files of retail customers in a proactive and customer-oriented manner;
- You answer our client's customers and agencies by phone and in writing, and advise them in a correct and qualitative way regarding claims management.
**Profile**
- You have obtained a Bachelor's degree in Insurance or equivalent training through experience;
- One (1) experience in Non-Life claims management is required;
- You have an excellent knowledge of French, both written and spoken. Knowledge of Dutch is an important asset;
- Customer orientation is your second nature. You listen to your client's story and needs and are able to understand between the lines the meaning of their question. You help your client to the maximum by making the right decisions quickly based on information that you are able to analyze and synthesize quickly.
- You can easily establish contacts and communicate in a pleasant, efficient and clear manner in both national languages.
- You are looking for a dynamic function and you are stress resistant and flexible in relation to the tasks assigned.
- You are willing to take on responsibility.
- You are a true team player and are enthusiastic about developing this organization and department further through close cooperation and continuous mutual learning.
- You have a keen interest in all aspects of claims management and are motivated to grow and contribute to the development of the organization. You enjoy working flexible hours and will contribute to telephone accessibility as required.
**Offer**
Our client is offering you a permanent contract with an attractive salary and numerous fringe benefits. You will join a dynamic company where collegiality reigns. Moreover, you will benefit from up to 4 days of telecommuting per week and a flexible schedule for a good work-life balance.
