Edc Teamleader Outbound

**Job Description Summary**: As part of the end-to-end logistic process and organization, the Outbound team leader is responsible for:
1. The organization of the day-to-day operational workload for the Outbound team

2. Building and maintaining a strong team, while focusing on individual development and growth of all team members. Training and coaching playing an important role in this.

3. the follow-up and reporting on Outbound KPI's (Key Performance Indicators) and the efficient communication with stakeholders.

The Outbound Team Leader reports to the Operations Manager

**_ Organization and planning of the day-to-day operational Outbound workload_**

1. Attend the regular meetings with the Warehouse planning team to determine the Outbound planning and to follow-up on prioritization.

2. Monitoring and maintaining the balance between the available resources and the planned/expected workload. Planning the resourcing in close cooperation with the Resourcing & Training Specialist and the Operations Manager.

3. Daily overall follow-up and alignment with the Outbound Senior operators on the advancement of the planned shipments and other related processes.

4. Act as a back-up for the Outbound Senior Operator

**_
Managing the team_**

1. Create a positive, constructive atmosphere and motivate people

2. Connect with all team members on performance and development (assure there is a development plan for key operational talents and connect regularly with the Resourcing & Training Specialist on the Skill Matrix.

3. Act as a first point of contact for your team members with regards to people management topics, and escalate/collaborate with the correct stakeholders.

4. Perform the PMP (Performance Management Process): collecting feedback, writing PMP and conducting evaluations

5. Take up an active role in the BD Excellence Program (BDPS) and motivate team members to do so.

**_ Reporting & analysis_**

1. Attend the regular planning, operational and coordination meetings

2. Prepare and assure a qualitative Shift Start Up, looping feedback/questions to the correct stakeholders

3. Assure completion of KPI’s and metrics on a daily basis, avoid and escalate deviations if they occur

**_
Assurance of compliancy with quality ISO 13485 standards & requirements_**

1. Comply to QMS (Quality Management System) requirements

2. Provide assistance in updating processes and SOP (Standard Operating procedures), following GDP (Good Documentation Practices)

3. Provide assistance in audits

**_
Assure safety & security_**

1. Actively promote a safe work environment, make sure requested tasks are carried out in a safe manner

2. Immediate reporting of near misses, injuries, accidents or any unsafe situations

3. Respect the regulations for dangerous goods (batteries, ventilation of reefers, etc.)

4. Ensure a tidy and clean working environment

5. Follow up on the (re-) training sessions

**Education and Experience**
- Bachelor level or equivalent
- Proven insight/experience in logistic/warehouse planning
- CEFR English level A2 or equivalent
- Proficient knowledge of MS Excel
- Good knowledge of MS Outlook, Word, Power point
- Reachtruck certificate is a plus

**Knowledge and Skills**
- System savviness & knowledge of WMS workings
- Knowledge of Operations procedures and working instructions
- Continuous improvement mindset
- Good collaboration & communication skills
- Good balance of acting both agile / profound
- Ability to work against deadlines
- Personal values aligned with the company culture (BD Way)

**Primary Work Location**: BEL Olen

**Additional Locations**:
**Work Shift**: