Cainiao Operation Control Specialist-liege Europe

il y a 1 semaine


Brussels, Belgique Alibaba Temps plein

1、Support the business to achieve KPI 2、Handle abnormal situation in a warehouse, including implementation of periodic work such as abnormal handling, analysis, improvement points for breakthroughs, establishment of management mechanisms, to improve consumer and merchant experience together 3、Responsible for the customer complaints from the warehouse and merchant, analyze the reasons and coordinate resources for continuous improvement; formulate daily management and maintenance mechanisms for the validity period 4、Responsible for implementation of HQ's ICQA project at the warehouse 5、Other tasks from the team supervisor
1、At least 3 year experience in quality management, e-commerce related quality experience is preferred 2、Problem solving skills and excellent communication skills across departments 3、Strong principle and ethics, excellent team work spirit, result driven and innovative skills 4、Excellent in Office software



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