Customer Experience Supervisor
il y a 2 semaines
Overview:
**KEMIN ANIMAL NUTRITION AND HEALTH - EMENA is searching a**
**Customer Experience Supervisor.**
As Customer Experience Supervisor you will play a k
**ey role in ensuring the supply of our product for a dedicated region**. You will work in close collaboration with operations teams and sales to ensure the delivery of our products to the customers. The Customer Experience Supervisor will
** lead and engage a team of logistics and customer service specialist.** You will play in active role in key projects focused on the Customer Experience
**We Are Kemin**
We are visionaries who see things differently and are inspired by the world around us. We have been dedicated to using applied science to improve the quality of life for over half a century. Committed to feed and food safety, Kemin maintains top-of-the-line manufacturing facilities where over 500 specialty ingredients are made for humans and animals in the global feed and food industries, as well as the health, nutrition, beauty and têxtile markets. We provide product solutions and options to customers in more than 120 countries.
A privately held, family-owned and operated company, Kemin has more than 3,000 global employees and operates in 90 countries including manufacturing facilities in Belgium, Brazil, China, India, Italy, Russia, Singapore, South Africa and the United States.
**Responsibilities**:
As
**Customer Experience Supervisor** you and your team of Customer Service Specialists and Logistic specialists will be responsible for the delivery of our products in the region. You will have a variety of responsibilities such as:
- **Leading the logistics and customer** service team
- Engaging and developing of your team by creating a community
- Transport management
- **Improving the customer experience** by increasing our efficiency way of working ( Decrease of complaints and increase of (OTIF)
- Well defined **Continuous Improvement projects with the customers** to create a better customer experience**Experience in driving change**
- Act as a back-up for your team when necessary
- Creating and updating the SOP’s to ensure continuous operations in case of absence
Qualifications:
We are looking for a person who is bitten by
**customer experience**. Who is an
**enthusiastic and dynamic team player** and is
**able to bring over it's passion to the team**. Do you recognize yourself in the above and below, than maybe you will be our new customer experience supervisor.
***
- Bachelor or Master’s degree or relevant by experience and passionate by Supply Chain
- **Experience in a leading role in a customer service** / experience department
- A self-motivated person with** strong people, interpersonal and coaching skills**:
- Driven by people, communication, and results
- Advanced knowledge of **MS office package and experience with an ERP package**:
- By nature an accurate, well organized person
- A community creator
- Fluent in **Dutch and English,** other European Language is an asset
**What’s in it for you**:
A challenging opportunity in an international company, where you will have the opportunity to train and grow your own team together with the Supply Chain Manager. For all of this you will receive:
- ** A competitive financial package
- **in addition to your salary, we offer a bonus opportunity, and fringe additional benefits.
- ** Robust health and wellness support
- **We offer a global wellness platform and free fresh fruit in break areas
- to name a few.
- ** Continued learning opportunities
- **Kemin offers tuition reimbursement and recently launched a corporate university with online and in-person training opportunities for growth and development throughout your entire career.
- ** The chance to give back to our world
- **Through our foundation of servant leadership, we are proud to offer ample service opportunities. Kemin has a valued corporate partnership with both The World Food Program and Habitat for Humanity, in addition to many local initiatives.
LI-VH1
-
Customer Service Medewerker
il y a 1 semaine
Herentals, Belgique Synergie Temps pleinAls customer service medewerker ben je: - Het eerste aanspreekpunt voor de klanten. - Orders vrijgeven voor het magazijn in WMS. - Labels en stickers opmaken zodat deze in het magazijn verwerkt kunnen worden. - De voortgang controleren van inkomende en uitgaande orders zodat deze tijdig verwerkt kunnen worden. - Rapporteren aan de supervisor. - Opvolgen van...
-
Customer Service Medewerker
il y a 2 semaines
Herentals, Belgique Synergie Temps pleinBen jij klantgericht en heb jij een goede communicatiestijl? Spreek je daarnaast vlot Nederlands, Engels en een woordje Frans? Dan ben jij misschien de persoon die wij zoeken! Voor een bedrijf in Herentals zijn wij op zoek naar een gemotiveerde customer service medewerker. Jouw takenpakket zal bestaan uit: - Jij bent eerste aanspreekpunt voor de klanten. -...
-
Customer Service medewerker
il y a 4 semaines
Herentals, Belgique Start People Office Kempen Temps pleinDescriptionDagelijkse controle van inkomende en uitgaande orders om tijdige verwerking te garanderen voor jouw klanten.Eerste aanspreekpunt voor klantvragen.Voorbereiding en doorsturen van benodigde documenten zoals CMR, levernota's, etc. naar relevante belanghebbenden.Vrijgeven van orders voor het magazijn in het warehouse management systeem.Opstellen...
-
Customer Service Medewerker
Il y a 7 mois
Herentals, Belgique Start People Temps pleinDagelijkse controle van inkomende en uitgaande orders om tijdige verwerking te garanderen voor jouw klanten. - Eerste aanspreekpunt voor klantvragen. - Voorbereiding en doorsturen van benodigde documenten zoals CMR, levernota's, etc. naar relevante belanghebbenden. - Vrijgeven van orders voor het magazijn in het warehouse management systeem. - Opstellen van...
-
Customer Service Medewerker
il y a 4 semaines
2200 Herentals, Belgique Start People Office Kempen Temps pleinDescription Dagelijkse controle van inkomende en uitgaande orders om tijdige verwerking te garanderen voor jouw klanten. Eerste aanspreekpunt voor klantvragen. Voorbereiding en doorsturen van benodigde documenten zoals CMR, levernota's, etc. naar relevante belanghebbenden. Vrijgeven van orders voor het magazijn in het warehouse management systeem. Opstellen...
-
Customer Service Medewerker
Il y a 7 mois
Herentals, Belgique Yusen Logistics Temps pleinYusen Logistics is een wereldwijd opererende logistieke dienstverlener met air / ocean freight forwarding, distributie, opslag, warehousing en supply chain management in haar dienstenpakket. De Yusen Logistics Benelux organisatie heeft vestigingen in Nederland, België, Luxemburg, en Zweden. In totaal werken op deze vestigingen circa 1500 medewerkers. Om...
-
Customer Service Medewerker
Il y a 7 mois
Herentals, Belgique Yusen Logistics Temps pleinYusen Logistics is een wereldwijd opererende logistieke dienstverlener met air / ocean freight forwarding, distributie, opslag, warehousing en supply chain management in haar dienstenpakket. De Yusen Logistics Benelux organisatie heeft vestigingen in Nederland, België, Luxemburg, en Zweden. In totaal werken op deze vestigingen ruim 700 medewerkers. Om ons...
-
Customer Service Medewerker
il y a 1 mois
Herentals, Belgique Yusen Logistics Temps pleinYusen Logistics is een wereldwijd opererende logistieke dienstverlener met air / ocean freight forwarding, distributie, opslag, warehousing en supply chain management in haar dienstenpakket. De Yusen Logistics Benelux organisatie heeft vestigingen in Nederland, België, Luxemburg, en Zweden. In totaal werken op deze vestigingen circa 1500 medewerkers. Om...
-
Customer Service Medewerker
il y a 1 semaine
Herentals, Belgique Yusen Logistics Temps pleinYusen Logistics is een wereldwijd opererende logistieke dienstverlener met air / ocean freight forwarding, distributie, opslag, warehousing en supply chain management in haar dienstenpakket. De Yusen Logistics Benelux organisatie heeft vestigingen in Nederland, België, Luxemburg, en Zweden. In totaal werken op deze vestigingen ruim 700 medewerkers. Om ons...
-
People Experience Advisor
Il y a 2 mois
Herentals, Belgique Mondelēz International Temps plein**Are You Ready to Make It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It Matter.** We are looking for an additional People Experience Advisor to join the HR team during 2025. **Your responsibilities**: - First point of contact for workers and their managers for all HR (non-payroll) related questions; -...
-
People Experience Advisor
Il y a 7 mois
Herentals, Belgique Mondelēz International Temps plein**Job Description**: **Are You Ready to Make It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It Matter.** - First point of contact for workers and their managers for all HR (non-payroll) related questions; - Recruiting and welcoming workers, technical staff and job students; - Provide support to managers in...
-
Supervisor Wgds
il y a 2 jours
Herentals, Belgique Yusen Logistics (UK) Temps pleinJob Ref 9 City: Herentals Department Land Transport Salary Status Full Time Type Permanent Hours 39 **More details**: Yusen Logistics is een wereldwijd opererende logistieke dienstverlener met air / ocean freight forwarding, distributie, opslag, warehousing en supply chain management in haar dienstenpakket. De Yusen Logistics Benelux organisatie...
-
Supervisor Planning Wgds
il y a 1 semaine
Herentals, Belgique Yusen Logistics Temps plein**Yusen Logistics** is een wereldwijd opererende logistieke dienstverlener met air / ocean freight forwarding, distributie, opslag, warehousing en supply chain management in haar dienstenpakket. De Yusen Logistics Benelux organisatie heeft vestigingen in Nederland, België, Luxemburg, Zweden en Frankrijk. In totaal werken op deze vestigingen ruim 700...
-
Qc Lab Technician
Il y a 7 mois
Herentals, Belgique Kemin Temps pleinOverview: As QC Lab Technician, you’ll play a central role in ensuring product excellence by assisting our QC group in a range of tasks, from sampling raw materials to conducting chemical analyses. Your responsibilities will also include operating equipment, completing Certificates of Analysis, and managing sample reception through the LIMS-system. As QC...
-
Product Manager Asset Care
Il y a 3 mois
Herentals, Belgique Veolia WTS Temps plein**Company Description** **Job Description** Product Manager Asset Care - Water Treatment** **European Services Team** **Remote role** - For this role, you can be based in France, UK, Benelux, Italy or Spain **What is the purpose of the role?** The Product Manager Asset Care - Water Treatment will join our European services team. Playing a crucial role in...
-
Manager, Ep Sales and Business Development
Il y a 7 mois
Herentals, Belgique Fike Corporation Temps pleinWe are looking for a new colleague to lead our sales efforts to achieve goals within our Explosion Protection sales. As a Manager EP Sales and Business Development you will build and lead a team of inside and outside sales engineers and business development managers. You will work to maintain existing customer relationships and establish new customer...
-
International Key Account Manager Europe
Il y a 7 mois
Herentals, Belgique Generations Recruitment Temps plein**What's in it for you?**: - The opportunity to learn and achieve growth ambition in a fast-moving environment - You will join a very flat structure, with direct and open communication in a pleasant, enthusiastic working environment in which everyone can develop further. - A company driven by sustainability and offering a range of fair trade...
-
Field Service Sales Specialist
Il y a 2 mois
Herentals, Belgique Fike Corporation Temps pleinService Sales Specialist - Explosion Protection **Role**: As a Field Service Sales Specialist, you are the key commercial link for field services, serving our customers, partners, and the field sales team. You provide sales support for service contracts, scheduled maintenance visits, and emergency interventions for Fike systems. You respond to customer...
-
Sales Manager Poland
il y a 2 jours
Herentals, Belgique Kemin Temps pleinOverview: **Kemin Animal Nutrition and Health** is looking for a **Sales Manager Poland** for our are Polisch customers. The Sales Manager is **responsible for sales and service functions** offered to assigned Kemin customers. He/she is responsible for **achieving the budgeted sales, margin, operating income** and sales expense financial indicators of the...
-
Quote to Cash Program Manager
il y a 1 mois
Herentals, Belgique Veolia WTS Temps plein**Company Description** Veolia Group aims to be the benchmark company for ecological transformation. With nearly 220,000 employees worldwide, the Group designs and provides game-changing solutions that are both useful and practical for water, waste and energy management. Through its three complementary business activities, Veolia helps to develop access to...