Customer Service
il y a 1 semaine
For one of our clients located in Brussels and active in the pharmaceutical sector I am looking for a Customer Service Employee.
**_Responsibilities_**
- You will handle the Primary Portfolio: CS Operational management and customer interface (70% operational, 30% customer communication)
- PO management: Purchase order entry, ERP update, Sales Order tracker
- Master file maintenance (planning dates, formulas, etc )
- NPI invoicing, and invoicing reconciliation
- Delivery schedule update and preparation (packing list, booking slot to forwarders, etc )
- Customer weekly calls
- Close collaboration with other departments: Warehouse, Finance, Supply Chain, Commercial Operations, Quality
- Continuous improvement
**_ Skills and experience_**
- You have a solid background in Supply Chain/Customer Service (min. 5 years)
- You are customer driven, rigorous and well organised
- You have great communication skills, you are a good team player
- You are stress resistant and Out of the box minded
- You are perfectly fluent in French & English
- You have IT Expertise: ERP, Microsoft Office Suite (Outlook, PPT, Excel: Intermediate)
**_ Interested ? _**
If you have any questions or would like more information about this position or similar projects, please contact me by phone at 02 203 99 00.
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