Solutions Subject Matter Expert

il y a 2 semaines


Zaventem, Belgique Consult Search Temps plein

A leading developer, manufacturer, and supplier of premium medical diagnostic products and services that are used in hospital and laboratory environments.

**Responsibilities**:

- Responsible to share expertise and provide training to team members (internal and external) and customers
- Ensuring a smooth customer experience as a product expert (full training provided)
- Escalating cases to investigate with the help of global support teams
- Providing on-site support sporadically
- Proactively keep others informed as a trusted advisor
- Gather all information to perform root cause analysis
- Perform troubleshooting on products
- Showing accuracy and efficiency in documentation

**About You**:

- Fluent verbal and written English and German language skills are essential.
- Pro-active and Solution oriented
- Adaptability in a fast pace growing and changing environment
- Excellent communication and analytical skills
- Relevant degrees such as Biotechnology, Technical Engineering, Electromechanical Engineering, Mechanical Engineering

indconsult123

**Job Types**: Full-time, Permanent contract

**Benefits**:

- Life insurance
- Wellness program

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Zaventem: Reliably commute or planning to relocate before starting work (required)

Work Location: One location


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