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Solutions Subject Matter Expert
il y a 3 semaines
A leading developer, manufacturer, and supplier of premium medical diagnostic products and services that are used in hospital and laboratory environments.
**Responsibilities**:
- Responsible to share expertise and provide training to team members (internal and external) and customers
- Ensuring a smooth customer experience as a product expert (full training provided)
- Escalating cases to investigate with the help of global support teams
- Providing on-site support sporadically
- Proactively keep others informed as a trusted advisor
- Gather all information to perform root cause analysis
- Perform troubleshooting on products
- Showing accuracy and efficiency in documentation
**About You**:
- Fluent verbal and written English and German language skills are essential.
- Pro-active and Solution oriented
- Adaptability in a fast pace growing and changing environment
- Excellent communication and analytical skills
- Relevant degrees such as Biotechnology, Technical Engineering, Electromechanical Engineering, Mechanical Engineering
indconsult123
**Job Types**: Full-time, Permanent contract
**Benefits**:
- Life insurance
- Wellness program
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Zaventem: Reliably commute or planning to relocate before starting work (required)
Work Location: One location
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