Clienteling Ambassador
Il y a 6 mois
POSTE
Reporting to: Client Service Manager with dottet line to Digital Client Development Manager EMEA
**Clienteling KPIs**
- Drive new client development in your markets.
- Drive retention of VICs, 10K and POT10K clients
- Drive ROI on product launches through targeted clienteling activities
- Prioritizing weekly actions based on market performance.
- Collaborate with TMs, Client Development teams at CSC and HO
**Reporting and tools**
- Closely monitor productivity of all client advisors on daily, weekly, and monthly basis
- Share qualitative feedback and proposed actions with CSC and Client Development team.
- Perform quality checks regularly for written clienteling and wardrobing outreaches.
- Partner with each country Digital & Clienteling Manager on monthly basis to follow up on ICON reassignment, 10k & pot 10k clients’ evolution
- Ongoing monitoring of ‘ICON’ tool usage and creation of monthly ‘ICON’ calendar and newsletter along with training of new user groups
**Client Experience**:
- Develop personalised and exceptional local in-store and external client experiences, encompassing one-to-one client appointments, bespoke entertainment and hospitality options in partnership with the store teams
- Manage the organisation of all virtual bridges
- Build individual client development plan (client mapping) for High End and International Events.
- Own Gifting calendar and organize appropriate gestures for clients.
**Teams**
- Together with Managers, coach and develop clienteling mindset withing teams through 1:1 session with concrete action and development plan for each team members.
- Provide leadership amongst teams, ensuring positive team spirit, keeping the team motivated to exceed business objectives.
- Collaborate with Performance and Planning teams to ensure that appropriate clienteling time is allocated.
PROFIL
- Minimum LOS of 3 years of Clienteling Experience within luxury sector.
- Proven track of outstanding performance
- Must be fluent in written and spoken English, additional languages is a plus according to the market
- Strong organisation skills, multi-tasking, prioritisation, time-management, and team player and commercial mindset
- Capability to work with variety of stakeholders across all levels.
-
Clienteling Ambassador
Il y a 6 mois
Brussels, Belgique Louis Vuitton Malletier Temps plein**Position**: Reporting to: Client Service Manager with dottet line to Digital Client Development Manager EMEA **Clienteling KPIs** - Drive new client development in your markets. - Drive retention of VICs, 10K and POT10K clients - Drive ROI on product launches through targeted clienteling activities - Prioritizing weekly actions based on market...
-
Expert Advisor
il y a 1 mois
Brussels, Belgique Louis Vuitton Temps pleinPoste As an **Expert Advisor**, you will be an ambassador of the Brand, and accountable for developing and driving your designated product category. With a finesse and passion for storytelling and excellent communication skills, you will inspire your colleagues to successfully sell across the brand. You will be the voice of your category at Client Services...
-
Client Advisor
Il y a 5 mois
Brussels, Belgique Louis Vuitton Temps pleinPOSTE **OVERALL MISSION**: As a **Client Advisor**, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. You will strive to discover your Clients and their every need, and to guide them across the Brand. You will proactively reach out to your Clients in order to achieve individual and team...
-
Client Advisor Brussels
Il y a 5 mois
Brussels, Belgique Louis Vuitton Temps pleinPOSTE **Mission**: As a **Client Advisor**, you will be an ambassador of the Brand, ensuring that every Client is treated accordingly to the Louis Vuitton promise. You will strive to discover your Clients and their every need, and to guide them across the Brand. You will proactively reach out to your Clients in order to achieve individual and team...
-
Italian/spanish Speaking Client Advisor @client
Il y a 5 mois
Brussels, Belgique Louis Vuitton Temps pleinPOSTE Based in Brussels, the Capital of Europe, The Client Service Europe is looking for passionate and dynamic multilingual people to explore the Digital world of Louis Vuitton. As a **Client Advisor**, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. You will strive to discover your...
-
Sales Associate Part Time
Il y a 6 mois
Brussels, Belgique Michael Kors Temps pleinMichael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you! WHAT WE WOULD LOVE TO SEE FROM YOU - A sales expert who thrives in a fast-paced environment, with a passion for delivering customer service...
-
Merchandiser
Il y a 7 mois
Brussels, Belgique Louis Vuitton Temps pleinPOSTE OVERALL MISSION: As a **Merchandiser **you will be an ambassador of the Brand. You will assess, monitor and modify for all stores the right assortment of product and related services to help them reach their maximum sales and service potential in addition to assisting the Merchandiser functions to support store image, client experience, and...
-
Sales Associate
Il y a 5 mois
Brussels, Belgique Jott (Just Over The Top) Temps pleinAs a Sales Associate at JOTT, you play a key role in translating our brand DNA and our Story to our customers. You are the voice of JOTT and a true ambassador of the company, our products, values and our culture. Under the leadership of the store management team, you will provide a high-quality service to our customers whilst maintaining the store in the...
-
Fashion Stylist
Il y a 6 mois
Brussels, Belgique Louis Vuitton Temps pleinPOSTE The Benelux & Nordics Region is recruiting for a **Merchandiser**, based in Brussels, overseeing a 7-country network with large geographical spread. The role involves frequent travel. As a Merchandiser you will be an ambassador of the Brand. You will assess, monitor and modify for all stores the right assortment of product and related services to...
-
Merchandiser
Il y a 5 mois
Brussels, Belgique Louis Vuitton Temps pleinPOSTE The Benelux & Nordics Region is recruiting for a **Merchandiser**, based in Brussels, overseeing a 7-country network with large geographical spread. The role involves frequent travel. As a Merchandiser you will be an ambassador of the Brand. You will assess, monitor and modify for all stores the right assortment of product and related services to...
-
Assistant Store Manager
Il y a 5 mois
Brussels, Belgique Michael Kors Temps pleinMichael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!- People - Inspire, lead and coach the store team to create a culture of performance delivery and accountability. - Support recruitment of top...
-
Expert Client Advisor
Il y a 6 mois
Brussels, Belgique Louis Vuitton Temps pleinPOSTE In the position of a Expert Client Advisor Watches, you will be an ambassador of the brand ensuring that every Client is treated according to the Louis Vuitton promise. You will actively support the Store Management team with the development of the Watches category, in-line with the standards and expectations of the Brand. You will continuously...
-
Sales Associate
Il y a 6 mois
Brussels, Belgique Michael Kors Temps pleinMichael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you! Be a part of our continued success growing our luxury retail presence internationally; in order to bring Michael Kors’ sophisticated, jet-set...
-
Sales Advisor
Il y a 6 mois
Brussels, Belgique Essentiel Antwerp Temps plein**Brussels** **Full-time** **Introduction** **Essentiel Antwerp is a global contemporary brand from Antwerp, synonymous with positive energy.** **Dedicated to fierce, fabulous and fun-loving individuals, the label brings mood-boosting fashion that lifts the spirits.** **We are representative in more than 40 countries, with approximately 40 retail...
-
Store Manager Church's Brussels
il y a 1 mois
Brussels, Belgique Prada Temps pleinFounded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. Our Iconic Brands include PRADA, Miu Miu, Church’s, Car Shoe and Pasticceria Marchesi and we are currently operating in more than 45 Countries, embracing employees of more than 100 nationalities.- Joining our Company means working in a creative...