Front of The House Operations Trainee
il y a 2 semaines
Radisson Hotel Group is one of the world's largest hotel groups with nine distinctive hotel brands, and more than 1,600 hotels in operation and under development in 120 countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can service ethos.
People are at the core of our business success and future. Our people are true **Moment Makers** and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make **Every Moment Matter**.
We are now looking for a **Trainee **to join our dynamic team here at Radisson Hotel Group
We focus on you as a person, your skills, talents, and passion - not only on your resume. Because mindset is what it’s all about. And you can grow the rest with us. That's a promise
**What We Offer Our** Trainee**
We offer a competitive benefits package, which includes:
- Amazing opportunity to learn from one of the world’s largest hotel companies, to launch your career in hospitality and build a professional network
- Participate and live Responsible Business every day together with our team members in the hotel and in the local communities where we work on creating shared value, better futures and a better planet for all
- Growth and development opportunities within the Radisson Hotel Group
- Complimentary meal on duty in the staff canteen- An easily accessible workplace located a few steps from Brussels Midi station**The Trainee role**
Our Trainees are the stars of the future with a craving to develop their knowledge and skills You are enthusiastic and motivated with a desire to deliver an experience that is beyond expectation - creating memorable moments for our guests.
You will have a passion for hospitality, be an excellent communicator, and enjoy working as a team. Your role will be supportive, hands-on and business focussed to act as an ambassador for the brand, reflecting the company culture and values. As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the department.
As **Our** **Trainee,** you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do
**Tasks**:
- Do the procedures of checking in and out of guests
- Credit policies, VIPs, cashier and security procedures
- Reservations tasks
- Participate in administrative operations
- Assist guests during Self Check IN/OUT service
- Work in the F&B department
- Learn and share good practices of customer service
- Support housekeeping department with necessary tasks on daily operations
- Act as sale person to upselling goods and services
**Qualities/** **Requirements We Are Looking For In Our** **Trainee**
- Flexibility and a positive, Yes, I Can Attitude
- An eye for detail
- Is a creative problem-solver
- Passionate about creating extraordinary service
- Ability to work as part of a team to ensure guest satisfaction
- Strong verbal communication skills
- Be enrolled in a school/university and provide an internship agreement
- Fluent in French/Dutch & English
- Internship of minimum 6-months
The Radisson Hotel Group portfolio includes Radisson Collection, Radisson Blu, Radisson, Radisson RED, Radisson Individuals, Park Plaza, Park Inn by Radisson, Country Inn & Suites by Radisson, and prizeotel brought together under one commercial umbrella brand Radisson Hotels.
Become part of the world of **Moment Makers**, we are looking forward to getting to know you
INDFOH
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