Mobile Field Service Representative
Il y a 2 mois
At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Boeing Commercial Airplanes (BCA) is hiring a **Mobile Field Service Representative** to support our airline customers.
BCA Field Service Representatives are located onsite with our customers and are often the first point of contact when an airline requires help resolving issues related to Boeing’s products and services.
**Position Responsibilities**:
- Provides airline operations support and maintains Boeing presence at customer location.
- Monitors fleet status and operational issues. Reviews aircraft and fleet reliability issues and develops solutions. Provides technical and operational guidance to customers.
- Represents Boeing and customer on internal/external issues.
- Finds opportunities to leverage Boeing products and services.
- Develops action plans, coordinates resources to provide solutions and resolve Aircraft On Ground (AOG) situations.
- Validates or reviews effectiveness of company provided solutions, takes corrective action, and develops recommendation for process/product improvements.
- Develops and conducts targeted training.
- Contributes to the development of strategy and support plan to achieve customers’ operational objectives. Deploys and monitors support plan and takes action to meet performance objectives.
- Provides guidance and consultation to customers related to a broad range of technical and operational issues. Conducts on-site in-depth research of Boeing and customer data to resolve a broad range of issues and provide responses. Consults with Boeing resources on technical support and status. Assesses response effectiveness.
- Conducts root-cause analysis on customer and Boeing fleet operational data to identify/evaluate trends and opportunities to increase dispatch reliability.
- Reviews customer maintenance operations/programs and provides recommendations to improve efficiency and increase aircraft availability.
- Conducts process improvement projects to increase customer self-sufficiency and/or reduce the demand for support.
- Provides guidance to Sales teams to find opportunities to demonstrate Boeing products and services to meet customer specific requirements.
- Coordinates with many internal Boeing organizations to ensure seamless support is provided to address customer issues, and coordinates meetings between customer and Boeing representatives when necessary.
- Provides visibility of significant customer in-service problems and opportunities to Boeing customers. Maintains situational awareness and provides visibility of management level customer concerns.
- Coordinates resolution of spare parts delivery and warranty claims processing issues. Provides technical and operational content for warranty and spares issues.
- Maintains location-specific data and provides customer reports for Boeing visibility.
- Helps implement aircraft entry-into-service plans for new model deliveries.
- Provides training and assistance with issues related to the maintenance, operations, troubleshooting, fault rectification items.
- Provides hands-off assistance to customer in turn-around and dispatch of aircraft on the flight line.
**Employer willing to sponsor applicants for employment visa status.**
**Basic Qualifications (Required Skills/Experience)**:
- 3 + years of experience coordinating technical solutions for airline customers.
- 3 + years of experience developing or using aircraft maintenance documents to maintain airplane (e.g. AMM, IPC, MPD, SRM, WDM etc.).
- Bachelor's degree (or higher) or an FAA/EASA Airframe & Power-plant (A&P) license or equivalent.
**Preferred Qualifications (Desired Skills/Experience)**:
- 5+ years of experience working with industry service documents for commercial airplanes such as Service Letters, Service Bulletins, or Maintenance Manuals.
- Must be willing to be on call 24x7 as required to support emergent airline customer requirements.
- Experience reading and interpreting drawings, specifications, material processes, system schematics and wiring diagrams.
- Must be able to travel both domestically and internationally 10% of the time.
**Education**:
Education/experience typically acquired through advanced education (e.g. Bachelor) and typically 10 or more years' related work experience or an equivalent combination of education and experience (e.g. Master+8 years' related work experience, 14 years' related work experience, etc.).
**Export Control Requirements**:Not an export control position
**Equal Opportunity Employer**:
We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices o
-
Odyssee Field Service: Customer On-boarding Manager
il y a 1 mois
Brussels, Belgique Odyssee Field Service Temps plein**Description** Are you customer oriented, driven and emphatic? Is your professional mantra “The customer is always right and I’m here to help”? Well, then keep scrolling down. Working as Customer On-Boarding Manager does precisely what it’s title suggests: you work to help and support customers to get the most out of Odyssee Field Service. You...
-
Odyssee Field Service: Customer On-boarding Manager
il y a 4 semaines
Brussels, Belgique Odyssee Field Service Temps plein**Description** Are you customer oriented, driven and emphatic? Is your professional mantra “The customer is always right and I’m here to help”? Well, then keep scrolling down. Working as Customer On-Boarding Manager does precisely what it’s title suggests: you work to help and support customers to get the most out of Odyssee Field Service. You...
-
Odyssee Field Service: Customer On-boarding Manager
il y a 3 semaines
Brussels, Belgique Odyssee Field Service Temps plein**Description** Are you customer oriented, driven and emphatic? Is your professional mantra “The customer is always right and I’m here to help”? Well, then keep scrolling down. Working as Customer On-Boarding Manager does precisely what it’s title suggests: you work to help and support customers to get the most out of Odyssee Field Service. You...
-
Odyssee Field Service: Customer On-boarding Manager
il y a 2 semaines
Brussels, Belgique Odyssee Field Service Temps plein**Description** Are you customer oriented, driven and emphatic? Is your professional mantra “The customer is always right and I’m here to help”? Well, then keep scrolling down. Working as Customer On-Boarding Manager does precisely what it’s title suggests: you work to help and support customers to get the most out of Odyssee Field Service. You...
-
Odyssee Field Service: Customer On-boarding Manager
il y a 2 semaines
Brussels, Belgique Odyssee Field Service Temps plein**Description** Are you customer oriented, driven and emphatic? Is your professional mantra “The customer is always right and I’m here to help”? Well, then keep scrolling down. Working as Customer On-Boarding Manager does precisely what it’s title suggests: you work to help and support customers to get the most out of Odyssee Field Service. You...
-
Mobile Field Tester
il y a 2 semaines
Brussels, Belgique TAD - Testers and Devices LLP Temps pleinThe company is a Worldwide Testing House Company offering the best in class Mobile Testing Services for an End-to-End Product and Software Homologation since 1999 and present in more than 50 countries. The opportunity is for Mobile Field Testing of several products as smartphones, tablets, chipsets, SIM Cards, and many other devices as IoT products). The...
-
Field Sales Representative
il y a 2 semaines
Brussels, Belgique Metiselect Temps plein**Functie**: Qu'allez-vous faire? - Chaque jour, vous êtes bien préparé pour rendre visite aux clients et prospects de votre portefeuille via une analyse approfondie de votre marché. - Par le biais de rendez-vous sur le terrain ou de manière digitale, vous créez des opportunités qui ont un impact positif en proposant les solutions Lyreco et ce, afin...
-
Field Sales Representative
Il y a 2 mois
Brussels, Belgique JACOBS DOUWE EGBERTS Temps pleinField Sales Representative - Région de Hainaut - Sales - Brussels - Full-time - Belgium Description du poste **FIELD SALES REPRESENTATIVE - Région de Hainaut - When you grow, we grow, coffee and tea grows** Vous aimez notre marques. Vous voulez avoir et prendre les choses en main. Vous souhaitez travailler au sein d’une équipe multiculturelle, au...
-
Field Service Representative I
il y a 3 semaines
Brussels, Belgique STERIS Temps pleinAt STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. **Position Summary**: By acting as a trusted STERIS advisor to all Customers, a Field Service Representative I will drive an exceptional Customer experience by providing preventative...
-
Field Sales Representative
il y a 3 semaines
Brussels, Belgique CPM Benelux Temps pleinEn tant que représentant commercial sur le terrain, vous visiterez très régulièrement tous les détaillants importants de votre secteur pour représenter les marques du portefeuille Multi-Card. Vous visitez les détaillants en Belgique afin d'optimiser la relation. Ce faisant, vous collaborez avec le personnel du magasin pour obtenir la plus grande...
-
Field Sales Representative
il y a 5 jours
Brussels, Belgique JACOBS DOUWE EGBERTS Temps plein**Description du poste** FIELD SALES REPRESENTATIVE - Région de Hainaut - When you grow, we grow, coffee and tea grows** Vous aimez notre marques. Vous voulez avoir et prendre les choses en main. Vous souhaitez travailler au sein d’une équipe multiculturelle, au sein de laquelle la diversité est appréciée pour ce qu’elle apporte : des opinions...
-
Field Sales Representative
il y a 4 jours
Brussels, Belgique What's Cooking? Temps plein**Werken bij What's Cooking? We vertellen je er alles over?**: - What’s Cooking? Is een Europese verse voedingsgroep gespecialiseerd in hartige producten. De groep, met hoofdkantoor in België, biedt een breed assortiment van hoogwaardig en innovatief hartig beleg, snacks en bereide gerechten (ook bekend van Come a casa®) en aanverwante diensten aan, in...
-
Digital Marketing Manager
il y a 2 semaines
Brussels, Belgique Odyssee Field Service Temps pleinDive into a world of innovation with our flourishing SaaS company, Odyssee Field Service. We're currently scouting for a visionary Digital Marketing Manager to lead our online efforts and fuel our global growth. You'll shape our digital narrative, bringing our SaaS products and services to life, touching lives across continents. **The Impact You Will...
-
Project Manager
il y a 3 semaines
Brussels, Belgique Odyssee Field Service Temps plein**WHO is Odyssee Field Service** We are a fast growing SAAS company. Founded in 2008 by a dynamic Odyssee team with big dreams, Odyssee Field Service quickly became a premium cloud based field service management solution. Our software platform is a 360° field service management solution that offers companies one central hub where they can create, plan,...
-
Sales Representative
il y a 2 semaines
Brussels, Belgique Metiselect Temps plein**Functie**: - Chaque jour, vous êtes bien préparé pour rendre visite aux clients et prospects de votre portefeuille via une analyse approfondie de votre marché. - Par le biais de rendez-vous sur le terrain ou de manière digitale, vous créez des opportunités qui ont un impact positif en proposant les solutions et ce, afin d’accroître votre chiffre...
-
Digital Marketing Manager
il y a 2 semaines
Brussels, Belgique Odyssee Field Service Temps pleinWe are seeking a highly skilled and motivated Digital Marketing Manager to join our SaaS (Software as a Service) company. As a Digital Marketing Manager, you will be responsible for developing and executing effective digital marketing strategies to drive brand awareness, lead generation, and customer acquisition. You will play a key role in promoting our...
-
Field Sales Representative
Il y a 2 mois
Brussels, Belgique JACOBS DOUWE EGBERTS Temps pleinField Sales Representative - Regio Vlaams-Brabant - Brussel - Sales - Brussels - Full-time - Belgium Vacatureomschrijving **FIELD SALES REPRESENTATIVE - Regio Vlaams-Brabant - Brussel - When you grow, we grow, coffee and tea grows** Je bent een ‘brand lover’. Je wilt aan het stuur zitten en impact hebben. Je wilt werken met een multicultureel team...
-
Field Sales Representative
il y a 1 semaine
Brussels, Belgique JACOBS DOUWE EGBERTS Temps pleinField Sales Representative - Regio Vlaams-Brabant - Brussel - Sales - Brussels - Full-time - Belgium Vacatureomschrijving **FIELD SALES REPRESENTATIVE - Regio Vlaams-Brabant - Brussel - When you grow, we grow, coffee grows** Je bent een ‘brand lover’. Je wilt aan het stuur zitten en impact hebben. Je wilt werken met een multicultureel team waar...
-
Field Sales Representative
il y a 1 semaine
Brussels, Belgique JACOBS DOUWE EGBERTS Temps pleinField Sales Representative - Regio Vlaams-Brabant - Brussel - Sales - Brussels - Full-time - Belgium Vacatureomschrijving **FIELD SALES REPRESENTATIVE - Regio Vlaams-Brabant - Brussel - When you grow, we grow, coffee grows** Je bent een ‘brand lover’. Je wilt aan het stuur zitten en impact hebben. Je wilt werken met een multicultureel team waar...
-
Field Sales Representative
il y a 5 jours
Brussels, Belgique JACOBS DOUWE EGBERTS Temps pleinField Sales Representative - Regio Vlaams-Brabant - Brussel - Sales - Brussels - Full-time - Belgium Vacatureomschrijving **FIELD SALES REPRESENTATIVE - Regio Vlaams-Brabant - Brussel - When you grow, we grow, coffee and tea grows** Je bent een ‘brand lover’. Je wilt aan het stuur zitten en impact hebben. Je wilt werken met een multicultureel team...
