Technical Project Manager
il y a 2 semaines
**TECHNICAL PROJECT MANAGER**
The Technical Project Manager is a part of the CRM Operation of Zeta Global. The position can be fully remote or on-site in Belgium or France. The main role of the TPM is to support the onboarding of new clients, from the initial scoping of the project until the final delivery. A good technical background as well as outstanding communication skills are required. You will be at the crossroad of our technical teams, our client services team and our clients. You will be joining a team of talented international people located in multiple countries (France, Belgium, Poland, UK, Netherlands, India).
**KEY TASKS**
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
- Organize workflow with development team: ticket creation and monitoring
- Coordinate the resolution of high severity requests or issue escalations as needed
- Support the scoping of new project using your technical background
- Act as the main PoC during onboarding of new clients and ensure efficient communication between all parties involved
- Briefing of development team through JIRA-platform and face-to-face sessions
- Act as escalation point for development team
- Oversee end-to-end test (deliverable: pre-filled UAT document) and ensure timely validation of projects before go-live date
- Document relevant information for future reference (Confluence).
- Participates at strategic meetings and proactively propose solution to improve our performance and our quality
**YOU SHOULD BRING**
- +3 years of experience in IT project management and/or digital marketing
- Proven project management education or other relevant experience
- Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
- Proven ability to manage multiple projects at a time while paying strict attention to detail
- Digital native / interest in technology
- Familiarity with internet marketing terminology and latest trends
- Fluent in English
- Excellent listening and written communications skills
**BONUS SKILL SET**
- Experience in a (web/marketing) agency
- Experience with reporting tools (Google Analytics, Omniture)
- Knowledge of behavioral targeting
- Knowledge of CRM
- Knowledge of User Experience
- Knowledge of database queries
- Fluent in Spanish, French or Polish
- HTML / PHP / CSS / JSscript knowledge
**WE GIVE IN RETURN**
- A job with room for initiative and creative thinking
- A competitive salary
- 13th month & Holiday Pay
- Meal vouchers
- Annual Team performance bonus
- Top notch DKV hospitalization insurance
- A friendly, light and colorful workspace
- International support
**About Zeta Global**
Zeta Global is a data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry's 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.
- Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law._
- Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm_
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