Customer Support Specialist
il y a 1 jour
Provide the administrative and commercial support as necessary to ensure the smooth, efficient functioning of the sales teams in our temporary divisions.
**Principal accountabilities and duties**:
Activities for this position may include, but are not limited to, some or all of the following, depending upon branch size and market needs:
**Administrative Support to our division working on temporary placements**
- Answer and route incoming telephone lines for our temporary divisions in 3 offices
- Process incoming CVs, dispatch to consultants and reformat to house style
- Keeping a clean and updated database (SalesForce)
- Prepare and send correspondence, including running any requested mailers and client offers
- Process incoming and outgoing mail from personal and team mailboxes
- Write attractive job ads and post them to websites
- Post hot jobs on social media
- Adhere to RH Compliance procedures and run regular audits to ensure all requirements are being met
- Cover receptionist duties as required, which includes managing company-in process, booking couriers and taxis, welcoming visitors,
- Ad assistance in projects
**Profile**
- Excellent communication skills
- Customer minded, dynamic & flexible
- Has a pleasant and professional conduct on both the telephone and when greeting visitors
- Able to multi-task and prioritize workload
- A team-player
- Can work under pressure and yet with good accuracy
**Experience Required**
- Higher education (Bachelor) preferred
- Preferably first experience working in a customer-facing administrative position
- Fluency in Dutch/French/English
- Computer literate, with intermediate-advanced Word, Outlook and Excel
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