User Experience Expert
il y a 2 semaines
**Your tasks**:
- Create design prototypes and (occasionally) integrate/implement the design (Front-end dev);
- Use various UX practices and work closely with business and cross-functional teams to reach desired organizational goals;
- Examine existing software products and identify usability issues;
- Plan and execute tests to assess the usability of a product in development;
- Analyze the findings and provide actionable recommendations;
- Assist research groups (recruitment-related activities, data entry, note-taking, technical setup) to ensure that project work is delivered on time and meets quality standards;
- Support the creation of a UX toolkit (templates, guides, etc.);
- Co-create and standardize templates, guides, workflows, and processes with support from team members and the UX Community of Practice.
**Requirements**:
- University degree in IT or relevant discipline, combined with minimum 13 years of relevant working experience in IT;
- Minimum 5 years’ of experience in UX research and design;
- Proven expertise in designing user-centered solutions across multiple industries;
- Proficiency in UX research tools and methodologies (Figma, Miro, Hotjar and Optimal Workshop);
- Experience with Agile/Scrum methodologies and cross-functional collaboration;
- Experience in accessible design;
- Experience in synthesizing UX research, web analytics data, as well as surveys, legacy and organizational goals;
- Experience in working with JIRA, Documentation and Knowledge Sharing (Confluence) and SharePoint Online;
- Experience with project management methodologies (Agile);
- Experience with UX Research Techniques: Usability and User Testing, User Requirements Research, Heuristic Evaluations, User Centered Design (UCD), User Persona Development, User Journey Mapping, UX Writing, A/B Testing, Contextual Inquiry, Iterative Prototyping, Participatory Design (design sprints);
- Certifications in the following areas are required: User Centered Design, Usability and Accessibility Standards, Participatory Design (design sprints, visual conversation), Agile and Research Techniques;
- Excellent command of the English, Dutch and French language.
**Benefits**
If you are seeking a career in an exciting, dynamic and multicultural international environment with exciting opportunities that will boost your career, please send us your detailed CV in English, quoting reference **(17829/10/2024).**
As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, color, age, national origin, ethnicity, gender, disability, sexual orientation, gender identity or religion.
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