Process Manager
Il y a 3 mois
Job Summary
We are looking for a detail-oriented Process Manager who will be responsible for overseeing and improving our company's operational processes. In this position, you will visualize and analyze current processes, identify areas for improvement, and implement changes to increase efficiency and productivity.
You will measure and monitor the effect of actions taken, whether they are optimizations or automations. You will work closely with cross-functional teams, as they are your internal customers, and develop strategies to optimize workflows. Listening to the internal requirements and feedback gives you energy where you bring structure to their processes.
Understanding aviation-related processes including the regulatory differences across the organization are a necessity to turn the optimization of processes into a success.
As Business Process Manager you will be part of the Digitalization and Performance Improvement team. This function is not limited to Ostend and can be performed from any European NHV base.
- Respons. & areas
- Develop and implement process improvement initiatives with emphasis on uniformity and simplification
- Analyse current processes and identify areas for improvement
- Design and implement new processes to increase efficiency and productivity
- Manage process documentation/visualization
- Collaborate with cross-functional teams to implement process changes
- Train employees on new processes and procedures (including documentation)
- Monitor and measure process performance and report on progress
- Identify and mitigate process risks and issues
- Lead process improvement projects from start to finish together with the project team
- Experience
- Proven work experience (>3 years) as a Process Manager or similar role
- (Rotor wing) Aviation background (preferably knowledge of CAMO / P145) is a plus
- Previous experience in project management is a plus
- Skills
- Perfect understanding of process improvement methodologies
- Strong analytical and problem-solving skills
- Ability to manage and steer cross-functional teams
- Great communication and interpersonal skills
- Ability to work under pressure and meet deadlines
- Excellent computer skills, including proficiency in Microsoft Office and process mapping software
- What we offer
- You'll be welcomed in a young and exciting company. Based on your skills and competences, you'll be offered a competitive salary with extra legal benefits.
- The opportunity can be taken to widen your knowledge and skills.
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