Key Account Manager
Il y a 7 mois
Welcome to Huble - we are an international, creative, digital business & CRM consultancy with Elite HubSpot Partner status. We focus on providing solutions to increase our customer's level of CRM sophistication and offer strategic consultancy across marketing, sales, websites, creative and design. We believe in striking a balance between professionalism and being human.
As a **Key Account Manager,** you will have the opportunity to closely collaborate with our clients, gaining a deep understanding of their businesses and anticipating their needs. Your primary function is to grow the account. By establishing trust and rapport, you will become their primary contact for everything related to our services.
Leveraging your expertise in Digital, Marketing and Sales, as well as collaborating with cross-functional teams, you will provide strategic recommendations based (in proposal format with quotes) on our comprehensive range of service offerings, such as HubSpot CRM solutions, website experience and design, and marketing, sales, and creative services. You will need to be able to direct delivery teams to ensure successful delivery of solutions.
**As this role will be supporting our French-speaking clients, we require someone who is fluent in speaking and writing French.**
**Here are a few of the tasks you'll get to work on**:
- Cultivate and maintain long-term, trusting relationships with Huble's key clients.
- Understand each client's business and their pain points in order to effectively help them succeed.
- Create and maintain organizational charts that identify key relationships and teams within the client's organization.
- Report on client health and conduct regular performance check-ins.
- Manage the renewal process and negotiate contract agreements.
- Nurture and grow client accounts by identifying cross-selling opportunities.
**️ To excel in this role, you should have the following**:
- A bachelor’s degree or equivalent in a relevant field.
- Mid-Senior years of experience in leading a marketing or digital consulting team.
- Have experience in a Consultancy or Agency with a strong focus on strategic marketing.
- Solid understanding of CRM and Marketing Technology.
- ️ **These personal qualities are key to your success**:
- Strong communication and interpersonal skills.
- Excellent problem-solving and negotiation abilities.
- Exceptional customer service skills.
- Demonstrated problem-solving and negotiation skills.
- Ability to establish strong relationships with important clients.
- Outstanding abilities in providing excellent customer service.
**Meet the Team**:
You will have the incredible opportunity to collaborate closely with the MD of Benelux, Maxime Charbit.
**Keen to Huble with us?**
**Benefits**
As part of the remuneration package, you will receive the following:
- Enjoy monthly meal vouchers.
- Take advantage of 32 days of annual leave over and above the public holidays.
- Benefit from full dental/hospitalisation/medical insurance.
- Stay connected with a phone subscription.
- Work efficiently with a company-provided laptop.
- Save on commuting expenses with a public transport subscription.
- Receive an allowance to use as you wish.
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