Client Success Consultant
il y a 2 semaines
**Description**:
As a **Client Success Consultant **for our solution Adfinity, you are the indispensable link between the various points of contact (both internal and external).
Your job is **to educate** clients in our financial software package on the one hand, and on the other hand **to guide & advise **them in its use.
As a consultant you do not manage one client, but **many different clients and projects **at the same time. One customer is not the other, we have **more than 800 customers** in totally **different sectors and domains**.
As you can see, **diversity **will be the key word in your daily life. Don't worry, you will be well trained and guided in this by a coach.
**Responsibilities**:
- Provide training on Adfinity to customers, this can be at our office or externally at the customer's premises
- Responsible for the practical arrangement of the trainings
- You will co-write documentation for clients
- Address customers via a ticket system or by phone with their additional questions and/or challenges
- Conduct thorough research into questions so that you can answer them in a professional manner
- Pass on complex questions and/or bugs to our expert colleagues
- As a key figure closely collaborate and communicate with both the product and project teams
- Be responsible for a positive customer experience
1x per week you are expected at our headquarters in Nívelles to guarantee a good cooperation with the whole team. The remaining 4 days you can work from one of our offices in Flanders.
**Profile**:
**Must-have**:
- Bachelor or Master's degree
- Affinity with IT and Finance
- Strong social skills
- Getting energy from client contant
- Team player
- Presentation skills
- Maximum of 2 years of experience
***Nice-to-have**:
- Be analytical
- Good knowledge of SQL
- Good knowledge of French and English
- Limited experience in a similar function
**Benefits**:
**Competitive salary package with fringe benefits**:
- Company car with fuel card for unlimited use
- Meal allowances
- Eco-vouchers
- Hospitalization insurance **Alan**: innovative, transparent and paperless health partner. Ability to add ambulatory and dental insurance (specialists, doctors, dentists,...) at a lower cost than if taken separately
- Group insurance
- GSM subscription
- Seniority days
- Platform to optimize year-end bonus to additional, personalized benefits
**A fun and stimulating work environment**:
- Transparent communication
- Modern, wellness-oriented offices
- A young, dynamic and forward-looking management
- Events: sports and team-building events, gala evenings, etc.
- Fresh fruit, free breakfast once a month, gaming room (darts, PlayStation, board games, kicker table,...), afterwork every Friday, and... punishing coffee ;-)
**Opportunities**:
- Possibility to grow quickly, both vertically and horizontally
- Possibility to become a shareholder after 3-4 years
-
Customer Success Consultant
il y a 3 semaines
Leuven, Flandre, Belgique Atmire NV Temps pleinAtmire is a dynamic and rapidly growing software company that puts its people at the heart of everything we do. As a scale-up with a team of 45, projected to grow to 55 in the next year, we are dedicated to creating a positive and supportive work environment where our employees can thrive. We believe that a happy and engaged team is the key to our...
-
Customer Success Manager
il y a 10 heures
Leuven, Belgique GfK Temps pleinCountry Belgium Job Family Customer Success Management We show the world what people want. Join GfK and help us shape tomorrow. As an NIQ company, we are the world's leading consumer intelligence firm, delivering the Full View on consumer behavior. We work to enable manufacturers and retailers better understand what consumers really want. Our name has...
-
Sales & Customer Success Lead
il y a 2 semaines
Leuven, Belgique Prezly Temps pleinAt **Prezly**, “Customer Love” is more than just a phrase - it’s our core value. We’re a bootstrapped company, so our customers (new and long-term) are the lifeblood of our business, and their success is at the heart of everything we do. That’s why we’re looking for a dynamic, results-driven **Sales & Customer Success Lead** to join our team and...
-
Strategic Consultant
il y a 23 heures
Leuven, Flandre, Belgique Datashift Temps pleinJoin Our TeamWe are seeking an experienced Data Governance Manager to join our team at Datashift.About the RoleYou will be responsible for leading our team in expanding and fortifying our data governance domain, developing and executing strategies to achieve business objectives.Your Key ResponsibilitiesDevelop and execute strategies to expand and fortify our...
-
Digital Transformation Consultant
il y a 2 semaines
Leuven, Belgique EASI SA Temps plein**Description**: Unleash your full potential as a **Digital Transformation Consultant**! At Easi, we believe in empowering everyone to reach their #FullPotential, both our clients and colleagues. As a **Digital Transformation Consultant**, your mission is to implement digital solutions, such as **Adfinity** or **Salesforce**, at our clients' premises and...
-
Technology Strategy Consultant, Flemish Brabant
il y a 4 semaines
Leuven, Flandre, Belgique TN Belgium Temps pleinSocial network you want to login/join with:Technology Strategy Consultant, Flemish BrabantClient:EmpHireLocation:Belgium, HybridJob Category:OtherEU work permit required:YesJob Reference:fdab317e3849Job Views:14Posted:03.03.2025Expiry Date:17.04.2025Job Description:Company Overview:Our client is a leading consultancy firm specializing in IT strategy and...
-
Promoteur de Terrain
il y a 10 heures
Leuven, Belgique Wallovert Temps plein**Offre d'emploi : Promoteur de Terrain - Consultant** **Lieu : Louvain** **Organisation : Wallovert** **Description de la fonction**: Souhaitez-vous faire partie d'une entreprise innovante qui contribue à des rénovations de toitures durables ? Wallovert, située à Louvain, recherche un Promoteur de Terrain énergique et motivé. Vous serez le visage...
-
Customer Success Specialist
il y a 9 heures
Leuven, Belgique Materialise Temps pleinBelgium (Beringen) Customer Service The Position Materialise is a dynamic international high-tech company, founded in 1990 and headquartered in Belgium, with over 2,100 employees worldwide. Materialise’s mission is to innovate for a better and healthier world through its software and hardware infrastructure and in-depth knowledge of additive...
-
Project Manager
il y a 4 semaines
Leuven, Flandre, Belgique Xedis Temps pleinJob Title: Project Manager (Permanent Employment or Freelance) Location: Leuven - Flanders/Brussels - Home Office Company Description: Xedis is a boutique management consulting firm that values a positive work-life balance and the personal and professional growth of our employees. We are an informal company that celebrates individuality and encourages our...
-
Project Manager
il y a 3 semaines
Leuven, Flandre, Belgique Xedis Temps pleinJob Title: Project Manager (Permanent Employment or Freelance)Location: Leuven - Flanders/Brussels - Home OfficeCompany Description:Xedis is a boutique management consulting firm that values a positive work-life balance and the personal and professional growth of our employees. We are an informal company that celebrates individuality and encourages our team...
-
Data Catalog Consultant
il y a 7 jours
Leuven, Mechelen, Ghent, Belgique Datashift Temps pleinDatashift is a very fast growing consultancy team with a focus on delivering solutions that answer business questions with data and facts. For one of our fastest growing practices, we are looking for a skilled Data Catalog Consultant. As a Data Catalog Consultant, you will play a crucial role in leveraging your expertise to guide our clients in optimizing...
-
Data Catalog Consultant
il y a 2 jours
Leuven, Mechelen, Ghent, Belgique Datashift Temps pleinDatashift is a very fast growing consultancy team with a focus on delivering solutions that answer business questions with data and facts. For one of our fastest growing practices, we are looking for a skilled Data Catalog Consultant. As a Data Catalog Consultant, you will play a crucial role in leveraging your expertise to guide our clients in optimizing...
-
Cloud Management
il y a 1 jour
Leuven, Belgique ITQ Consultancy bvba Temps pleinA passionate Automation consultant To help our customers automate their IT environments, ITQ is looking for a passionate Automation Consultant, for its branch office in Leuven, Belgium. **Job Types**: Full-time, Permanent contract **Benefits**: - Company car - Company computer - Company phone - Eco vouchers - Fuel card - Hospitalization insurance -...
-
Senior Consultant Supply Chain
il y a 3 semaines
Leuven, Flandre, Belgique TN Belgium Temps pleinSenior Consultant Supply Chain & Operations Procurement - Sector Focus Industries, Flemish BrabantClient: EYLocation: Flemish BrabantJob Category: OtherEU work permit required: YesJob Reference: a9685f4491fcJob Views: 4Posted: 06.03.2025Expiry Date: 20.04.2025Job Description:The opportunity: In today's shape-shifting world, companies are forced to rethink...
-
Customer Success
il y a 3 semaines
Leuven, Belgique Phished Temps pleinPhished is a dynamic and fast-growing SaaS company that operates at the cutting edge of technology and growth. Our mission is to enhance organizations' cybersecurity by equipping their teams with the tools and training to identify and respond to cyber threats effectively. With a fully automated, state-of-the-art training platform, we make a tangible impact...
-
Consultant Workday, Flemish Brabant
il y a 3 semaines
Leuven, Flandre, Belgique TN Belgium Temps pleinClient:Location:Job Category: OtherEU work permit required: YesJob Reference: e2956b5d356aJob Views: 3Posted: 06.03.2025Expiry Date: 20.04.2025Job Description:Description of the positionCan't wait to make an impact on the world? You're not alone. Join us in driving progress in the working world and beyond.Your journey with usWe believe the success of any HR...
-
Senior Business Intelligence Consultant
il y a 5 jours
Leuven, Mechelen, Ghent, Belgique Datashift Temps pleinAt Datashift, we are always looking for skilled future colleagues and right now, we are on the lookout for a senior Business Intelligence (BI) Consultant. Do you have at least 5 years of hands-on experience in Business Intelligence and are you eager to have an everlasting impact on clients? Have you proven success in contributing to a team-oriented...
-
Consultant Financial Crime
il y a 3 semaines
Leuven, Flandre, Belgique TN Belgium Temps pleinSocial network you want to login/join with:Client:EYLocation:Job Category:OtherEU work permit required:YesJob Reference:9173ef79e5ceJob Views:3Posted:06.03.2025Expiry Date:20.04.2025Job Description:EY is the only major professional services firm with a dedicated financial services practice (EY FSO) integrated in the EMEIA region. An international team of...
-
Master Data Consultant
il y a 2 semaines
Leuven, Belgique Apollo Solutions Temps pleinMaster Data Consultant - Leuven, 6 months My client is a global consultancy, and they are looking for a Master Data Consultant in Leuven for a 6 month contract. **As SAP Master Data Consultant, you will**: Assist clients with the evolution of their data governance models, ensuring the relevant business accountabilities are in place and appropriate...
-
Market Intelligence Consultant
il y a 3 semaines
Leuven, Belgique GfK Temps pleinCountry Belgium Job Family Client Solutions For over 80 years, GfK has been a reliable and trusted insight partner for the world’s biggest companies and leading brands who make a difference in every consumer’s life - and we will continue to build on this. We connect data, science and innovative digital research solutions to provide answers for key...