Fleet Advisor
Il y a 2 mois
At LeasePlan, we are always asking What's next in mobility.
Join our team and be part of a dynamic, exciting and engaging business, so we can discover What’s next together
Fleet Advisor Value
About LeasePlan:
As a leasing company with over 1.8 million cars on the road worldwide, we find ourselves responsible to do everything we can to move to a zero-emission transport industry. The Car-as-a-service market is expected to grow substantially over the years and that’s why we want to differentiate ourselves from others to provide the best service to our customers. LeasePlan’s Car-as-a-Service business purchases, funds and manages new vehicles for its customers, providing a complete end-to-end service for a typical contract duration of three to four years. Therefore, we value teamwork, innovation, sustainable growth and transparency the most.
What’s in it for you ?
A Fleet Advisor Value accounts works on behalf of the client on sales related cases in accordance to the carpolicy.
Your responsibilities:
- You analyse the order needs of the customers, verify these with them and take the necessary actions in accordance.
- You make sure that the necessary tools are put into place (according to the car policy) so the driver can order their car
- You handle cases from A to Z.
- You listen to the customers and guide them in their choices
- You answer the customer related questions.
- You make the quote and place the pre-order after the clients approval
Who are we looking for ?
- Has a passion for and already sufficient knowledge of cars (brands, models, options etc.)
- Has a strong customer centric attitude. He/she knows how to detect and respond to the customer's need
- Likes to build relationships with the customer
- Thinks along with the customer and the internal working methods (out-of-the box thinking)
- Works efficiently and is strong in administration
- Works both independently and in a team and has a great sense of responsibility
- Can work in a planned, organised, accurate and fast way
- 3 languages: Dutch, French, English
- Can switch easily between different cases
If you thought ‘YES, I am” after (almost) every bullet point, stop thinking, just apply
We offer you the opportunity to develop yourself and follow professional trainings. We find it important to give and receive constantly feedback share ideas, opinions and suggestions. Thinking along with the business is very important to us as you know as the best what the customer’s needs are. We also support a healthy work-life balance and flexibility.
What’s next ?
Why LeasePlan?
LeasePlan is a global leader in Car-as-a-Service, with approximately 1.9 million vehicles under management in 29 countries. LeasePlan purchases, funds and manages new vehicles for its customers, providing a complete end-to-end service for a typical contract duration of three to four years. Through our NextGen Digital strategy, we are transforming from an analogue into a fully digitally-enabled business, delivering digital services at digital cost.
With over 55 years’ experience, LeasePlan's mission is to provide what’s next in sustainable mobility so our customers can focus on what's next for them. We aim to build an ethical, inclusive, and progressive culture in which people can thrive and be themselves regardless of their race, nationality, gender, age, disability, sexual orientation etc.
If you’d like to learn more about our culture, DE&I journey and our way of working, please find out more in our
sustainability section
and our latest
Annual Report
.
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