Servicenow Application Specialist
Il y a 2 mois
**Job Description**:
**Responsibilities**:
- Develop and maintain technical documentation, including technical specifications, system design, and process flows.
- Work collaboratively with project teams, business stakeholders, and technical resources to ensure successful delivery of ServiceNow solutions.
- Participate in testing, troubleshooting, and debugging of ServiceNow solutions.
- Keep up-to-date with ServiceNow technologies and industry best practices.
- Participate in team meetings and provide status updates on assigned tasks.
Qualifications:
- Bachelor's degree in Computer Science or related field.
- CSA and CAS certifications are required.
- Strong knowledge of IT Service Management (ITSM) and IT Operations Management (ITOM) processes.
- Experience with ServiceNow integrations, including REST and SOAP web services, LDAP, and SSO.
- Familiarity with relational databases, SQL, and data modeling.
- Good understanding of software development methodologies and best practices.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a team-oriented environment.
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