Internal & External Quality Compliance Manager Eu
il y a 7 heures
Date: Jan 14, 2025
- Employment Schedule: Full time
- Location: Aalst, BE
**Internal & External Quality Compliance Manager EU**:
Ontex is a leading international provider of disposable personal hygiene solutions for all generations. With a global team of around 7,500 employees, we develop, produce and distribute in about 100 countries through leading retailers and healthcare providers. As an equal-opportunity employer, we value diversity at our company and are committed to creating an inclusive environment for all our employees.
To reinforce our Health Safety & Sustainability team we are looking for a Internal & External Quality Compliance Manager EU.
**Mission and Key tasks**
As the Internal & External Quality Compliance Manager you would be responsible for the EU quality strategy and lead/drive consumer and customer centricity into EU.
**Key Responsibilities**:
- Drive the commercial teams to meet quality KPI’s.
- Make sure Medical device reporting is executed.
- Provide the sales/marketing teams with tools & capabilities to handle major quality issues.
- Support the sales team with issue management, special reporting & analysis on consumer comments.
- Implement a process to ensure quality compliance issues are picked up from the EU market.
- Lead consumer complaints process owners network in the plants and sales teams.
- Ensure timely quality performance reporting and train the EU organization on quality reporting tools.
**Background and experience**
- Master's degree (university or equal through experience) in engineering / science.
- Knowledge of Quality management systems as ISO 9001, BRC, IFS, Medical Devices
- Fluent in English; other languages are a plus.
- Interested in and knowledge of IT systems, mainly database-oriented.
- Track records to show leadership in cross functional teams.
- Analytical skills and communication skills.
- Project management in cross functional teams.
- Commercial and business insight in the market.
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