Senior Production Manager
Il y a 2 mois
**Location: Brussels, Belgium. Hybrid with casual travel to the client office.**
**Fluency in both written and spoken Dutch & English.**
**About the Team**
The Production Services Centre is a hub of delivery excellence based in Madrid, formed by a multicultural team of production experts which delivers marketing materials across Europe (EMEA). In a nutshell, the Production Center boosts business’s growth driving efficiencies & performance.
**Purpose of the role**
- The Senior Production Manager manages the production of high-level spending and strategic projects while facing clients directly supporting both strategy and satisfaction. The SPM will be also expected to mentor and upskill the Production Managers and, at times, manage the project traffic among other PMs.
- Working on complex briefs directly with the client / Advising client on strategic campaigns
- Proposing Continuous Improvement initiatives to the client
- Escalation within the delivery team (but in constant communication with the CS team)
- If necessary and temporarily, the Senior Production Manager could act as an Account Manager backup if required by the business.
**Skills, knowledge, experience and exposure**
The Senior Production Manager will likely have 5+ years of print/POS production management experience. Relevant project management experience will be also considered positively.
A strong industry background will be mandatory.
**Mindset to navigate the role**
Managing production projects and facing directly final clients requires a set of skills that will enable the Senior Production Manager to succeed. First and foremost, **a clear and effective communication skill at all levels in the hierarchy** is essential. This includes the ability to communicate complex ideas clearly and concisely, as well as actively listening to and addressing the needs of clients.
In addition to communication skills, the role demands **a solution-oriented and resolutive mindset,** where problems are seen as opportunities to find solutions. This mindset will help Production Managers navigate different types of challenges and new scenarios that arise while managing production projects.
**A technology-oriented mindset **is also crucial, as SPMs will have to use different technologies in their daily job. This includes not only familiarity with relevant software and platforms but also the ability to learn new technologies as they emerge.
**Attention to detail** is another key attribute for a successful SPM. The value added by Production Managers lies in their ability to manage transactional work daily and ensure that the details are attended to with precision and accuracy.
Finally, **a natural mediation skill** is highly desirable, as SPM act as the link between Indicia Worldwide and the client. This requires a collaborative spirit and the ability to balance the needs of both parties to achieve successful project outcomes.
**Temperament for the role**
Senior Production Managers work in a fast-paced, ever-changing, and ambiguous environment, where **adaptability and resilience** are key to success. As a Senior Production Manager, you will be expected to demonstrate specific traits that will help you navigate through these challenges and ensure that projects are delivered to the highest standards.
First and foremost, **a positive 'can-do' attitude** is essential. You will set an example to team members, inspiring them to stay motivated and committed to achieving their goals. Even in the face of adversity, you must remain optimistic and approach every challenge with a solution-oriented mindset.
In addition to a positive attitude, **a high level of energy** is required when delivering projects. However, you must also be able to maintain a serene character towards challenges. As an SPM, you will be the one calming down the waters when the storms hit. You must be able to stay calm under pressure and think clearly to find solutions to any issues that arise.
**A curious mind** is crucial for success as an SPM. You must have a genuine interest in internal operations and be willing to listen to client challenges. This curiosity is the fuel that unlocks our proposition and enables us to stay ahead of the competition.
As a professional**, accountability** is essential. You will be expected to manage your workload effectively and to raise your hand when you need team support. This means taking ownership of your work, delivering results, and taking responsibility for your actions.
**Collaboration** is also vital. You must have a 'we, not me' mentality and be willing to support team members who may be struggling. You must be a team player and work towards common goals, with the success of the team being the ultimate objective.
**Exceptional prioritization skills** are essential, as you will be managing multiple projects simultaneously. You must be able to prioritize effectively, ensuring that deadlines are met, and projects are delivered to the highest pos
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