Senior Consultant Customer Experience and
il y a 2 semaines
**Our company**:
**We're **Bluecrux**. Pleased to meet you
Founded in 2011, Bluecrux is a value chain consulting and technology company. Our experts and software solutions help to transform today’s supply chains into smart, efficient, and fully integrated value chains. We believe that only true collaboration leads to innovation, by converging at the intersection of our knowledge and our customers’ ambition and linking expertise with technology and problems with solutions.
We’re a community, a movement that’s built at this intersection, which we call “the Cutting X”: it’s where supply chains evolve and value chains are forged.
Our client portfolio includes some of the world's largest companies, including Johnson & Johnson, GSK, Roche, Bridgestone, AkzoNobel, Beiersdorf, Oatly, and many more. Our desire to work closely with them is also reflected in our global presence, with offices both in Europe and the US.
In our **CUSTOMER EXPERIENCE & TRANSFORMATION **squad, we are passionate about defining and capturing the value companies deliver to their customers, outside-in. We translate customer value drivers into differentiators for our client’s supply chain processes and foster a customer-centric mindset throughout their organization. Our customer-centric transformation programs make customer journeys real, operational and actionable. And that's what makes us happy.
We strive to blend the power of connecting & engaging with customers with E2E operating models & processes that maximize the value and experience delivered for them.
We balance capabilities & skills of people with a structured and "fit for purpose” organization, enabled with innovative and sustainable use of technology.
**Your role**:
- You carry the full accountability for the analysis, design and delivery of a final, customer-fitted model that generates added value for the client and its’ customers.
- You take the lead in client workshops in order to uncover the client’s needs and the challenges that are tied to their supply chain.
- You are able to identify which particular stakeholders should be involved and are impacted during the different project stages and how to translate “change” into “chance”.
- You manage to gather all necessary information, without losing yourself in details. You are able to keep a helicopter view.
- You assume a coaching role and guide your team towards their goals. Besides, you take full responsibility for the project and keep track of deliverables, milestones, resources and costs.
- You ensure a fluent communication of the project progress to all relevant stakeholders.
- You help to envision the bigger picture and have an eye for future opportunities to further serve the client.
- You’re the switch between the client and our team of consultants and data analysts, in order to meet mutual expectations at all times.
**Your skills**:
- You hold a master’s degree in engineering or economics. An MBA is a plus.
- You have at least 5-10 years of experience in supply chain & operations. Preferably, you have experience with (customer-related) projects that required the technical implementation of for example ERP- or CRM systems. Experience with Salesforce & SAP CX is a big plus.
- You have a strong affinity with data and leverage IT to obtain your goals.
- You possess strong project management skills and can guide your team towards their goals.
- You are able to work and thrive in a fast-paced environment and possess an analytical mindset. You pose the right questions and are able to quickly translate the answers into tangible results.
- You’re a strong communicator, both towards your team as well as towards the client.
- You’re fluent in English.
- You feel connected with our company values (summarized in one sentence): we are an open-minded, highly approachable, ambitious yet humble tribe of warm-hearted consultants, who are not afraid of a challenge and dare to make the jump.
**Our offer**:
- You become part of a highly motivated team of hands-on supply chain professionals, that attaches great importance to the above-mentioned values in their day-to-day activities.
- A 50/50 hybrid work regime combining homework with the availability of brand new offices in Aalst and Mechelen, close to the E40 and E19. On your way to a client or on your way back home, it’s easy for you to pop in.
- Room for initiative, room to enhance your personal and professional skills, but most importantly: room to be yourself.
- A competitive salary, including a company car.
-
Senior M365 Consultant
il y a 3 jours
Mechelen, Flanders, Belgique Bluu Temps pleinPosition: Senior M365 ConsultantAs a Senior M365 Consultant at The Flow, you are a true expert in the Microsoft 365 suite. You will work closely with architects and digital success managers to continuously improve customer processes with smart solutions.Responsibilities:Analyzing the technical possibilities within Microsoft 365.Building and configuring...
-
Senior Salesforce Functional Consultant
il y a 2 semaines
Mechelen, Belgique Wipro 4C NV Temps plein**Make Progress Thrive** We succeed when we make our clients successful. We collaborate to sharpen our insights and amplify this success. We execute with excellence. Always. We help customers improve Worker & Customer experiences with outcome-oriented consultants who bring the latest digital thinking and cloud experience. We create actionable strategies...
-
Senior Business Intelligence Consultant
Il y a 2 mois
Mechelen, Belgique Datashift Temps pleinAt Datashift, we are always looking for skilled future colleagues and right now, we are on the lookout for a senior Business Intelligence (BI) Consultant. Do you have **at least 5** years of hands-on experience in business intelligence and are you eager to have an everlasting impact on clients? Have you proven success in contributing to a team-oriented...
-
Senior Sustainability Consultant
Il y a 7 mois
Mechelen, Belgique Datashift Temps pleinDatashift is a fast growing company committed to leveraging data-driven solutions that not only address business needs but also promote sustainability and responsible corporate practices. We are dedicated to making a positive impact through our work with data. We are currently looking for a Senior Sustainability Consultant with hands-on experience in CSRD...
-
Salesforce Senior Functional Consultant
Il y a 7 mois
Mechelen, Belgique DXC Technology Temps plein**Mission**: We are looking for an experienced Salesforce Sr functional consultant to join our Salesforce practice and support our clients in their digital transformation. You will focus on helping our clients achieve business value using Salesforce. **Responsibilities**: - Collaborate closely with clients to understand their unique business needs and...
-
Senior Salesforce Project Manager
il y a 2 jours
Mechelen, Belgique Wipro Limited Temps plein Overview: **Make Progress Thrive** We succeed when we make our clients successful. We collaborate to sharpen our insights and amplify this success. We execute with excellence. Always. - We help customers improve Worker & Customer experiences with outcome-oriented consultants who bring the latest digital thinking and cloud experience. We create actionable...
-
Senior Business Intelligence Consultant
il y a 1 semaine
Mechelen, Flanders, Belgique Datashift Temps pleinAt Datashift, we are always looking for skilled future colleagues and right now, we are on the lookout for a senior Business Intelligence (BI) Consultant. Do you have at least 5 years of hands-on experience in business intelligence and are you eager to have an everlasting impact on clients? Have you proven success in contributing to a team-oriented...
-
Clm Lead Consultant
il y a 2 semaines
Mechelen, Belgique Wipro 4C NV Temps plein**Make Progress Thrive** We succeed when we make our clients successful. We collaborate to sharpen our insights and amplify this success. We execute with excellence. Always. We help customers improve Worker & Customer experiences with outcome-oriented consultants who bring the latest digital thinking and cloud experience. We create actionable strategies...
-
Salesforce Functional Consultant
il y a 2 jours
Mechelen, Belgique Wipro Limited Temps plein Overview: **Make Progress Thrive** We succeed when we make our clients successful. We collaborate to sharpen our insights and amplify this success. We execute with excellence. Always. - We help customers improve Worker & Customer experiences with outcome-oriented consultants who bring the latest digital thinking and cloud experience. We create actionable...
-
Senior C++/qt Sw Consultant
Il y a 7 mois
Mechelen, Belgique CIS Electronics Engineering Temps plein**Senior C++/Qt SW Consultant - Belgium - ONSITE** For one of my clients in Belgium, I'm looking for a Senior C++/Qt Consultant to work on a long-term project onsite in Mechelen. The key skills required are: - C++ - Qt, QML - Jenkins - Python This project has an initial duration of 12 months, with planned extensions. It will be onsite in Mechelen and...
-
Senior Consultant Transformation
il y a 5 jours
Mechelen, Flanders, Belgique bluecrux Temps pleinAbout the roleYou carry full accountability for the analysis, design, and delivery of a final, customer-fitted model that generates added value for the client and its customers.You take the lead in client workshops to uncover the client’s needs and the challenges tied to their supply chain.You identify which stakeholders should be involved and impacted...
-
Business Consultant for Customer Journey Analytics
il y a 1 mois
Mechelen, Belgique Telenet Temps pleinWe are moving towards a data-driven world with boundless possibilities. At Telenet, data is recognized as the fuel & engine under the hood that can improve everything in our business. As a Business Consultant within the Data department at Telenet, you help our organization to make decisions, not by gut feeling, but based on facts and data. You are the one...
-
BI / Epm Consultant (Graduate+, Junior, Senior)
il y a 1 semaine
Mechelen, Belgique NX Partners Temps pleinNX Partners is a dynamic, young consulting firm. In our Controlling & Reporting division we help our clients to improve their business and financial reporting. To do so we combine finance, business and digital know-how and technology. We are a recognized implementation partner of Jedox, a worldwide leading Enterprise Performance Management software which is...
-
Junior SAP Customer Experience Consultant
Il y a 7 mois
Mechelen, Belgique Canguru Solutions Temps pleinCANGURUwie zijn we, wat doen we? Wij zijn een jong en out-of-the box denkend Mechels IT-bedrijf gespecialiseerd in SAP-oplossingen voor bedrijven. CANGURU, deel van THE VALUECHAIN, werd opgestart in 2010. Sindsdien bouwen we volop aan een mooi portfolio en laten we een spoor van succesvolle projecten na. Big enough to cure, small enough to care. Als de...
-
Technology Consultant
il y a 1 semaine
Mechelen, Belgique DXC Technology Temps pleinProvide technology consulting to external customers and internal project teams. Responsible for providing technical support and/or leadership in the creation and delivery of technology solutions designed to meet customers’ business needs and, consequently, for understanding customers’ businesses. As trusted advisor create and maintain effective customer...
-
Change and Communications Consultant
il y a 1 semaine
Mechelen, Belgique Bluecrux Temps plein**Our company**: **We're **Bluecrux**. Pleased to meet you!** Founded in 2011, Bluecrux is a value chain consulting and technology company. Our experts and software solutions help to transform today’s supply chains into smart, efficient, and fully integrated value chains. We believe that only true collaboration leads to innovation, by converging at the...
-
Business Consultant
il y a 2 jours
Mechelen, Belgique Telenet Temps pleinAs a leading telecommunications and entertainment company with more than 7 million customer interactions and around 100 internal Telenet and BASE stores in Belgium and more than 1500 employees working in a customer-oriented function, Telenet has a very diverse data availability across the entire organization (e.g. customer, product, interaction...
-
Project Manager
il y a 1 semaine
Mechelen, Belgique Customs4trade Temps pleinCustoms4trade (C4T) is looking for an experienced Project Manager to join our growing multi-functional Customer Onboarding & Implementation Services team. As a Project Manager, you will be responsible for leading implementation projects, from the scoping during the initial sales cycle through customer go live. You goal is to ensure that C4T customer...
-
Security Consultant
il y a 6 jours
Mechelen, Belgique Telenet Temps pleinWork in the Telenet Business Security team **TELENET BUSINESS** At Telenet Business, we put business customers in the top drawer as well as in the thick of things. We open the digital door wide for companies, enterprises and governments so that they stay one step ahead of their competitors, get the most out of online meetings, close the best deals from...
-
Business Consultant
il y a 2 jours
Mechelen, Belgique Telenet Temps pleinIdentifying opportunities, shaping new business ideas, collecting requirements, analysing business processes, assessing impact and consulting your business & IT stakeholders. That’s what you do in a nutshell as a Business Consultant at Telenet, You work on projects and initiatives, you implement & question ideas and you build bridges between the Business...