Key Account Manager Sleep
il y a 6 jours
**Job Title**:
Key Account Manager Sleep & Respiratory Care Benelux
Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.
But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions - the kind that make a real difference - when it matters most.
The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.
**In this role, you have the opportunity to**
Develop and drive long term customer and Internal relations aligned with common strategy and goals.
Problem solve critical situations that lead to long term customer first solutions. Work alongside the EU marketing, clinical, service and supply chain teams to deliver customer requirements. Ensure quality and regulatory standards are adhered to.
Be a strategic asset in our alliances with the key gas companies and local strategic partners.
**You are responsible for**
- Supporting a strong SRC Sales team with capabilities to ensure present and future success.
- Supporting the sales leader function in the Markets order to maximize sales, volumes and revenues for S&RC.
- Lead & Opportunity Management.
- Drive key sales commercial and operations plans including processes and strategies for: distribution, contracting, business planning, forecasting, budgeting, and KPI selection.
- Implements sales account strategies to meet financial objectives.
- Update and implementation of commercial policy pricing framework and customer value.
- Taking ownership of customer complaints and quality issues through the correct channels.- Acting as a brand ambassador for Philips.
- Participate in relevant exhibitions or local events.
- Assist in training other team members.
- Ensuring quotations are completed and delivered within time limits.
- Responsible for reporting customer feedback according to applicable quality Standard policy and follow up relevant assigned quality & regulatory training in a timely manner.
- Secure all Contract Management Processes are completed in a timely fashion: (Regular DDP, BC setting, contract renewal).
**You are a part of**
The Sleep & Respiratory Care team. You work closely with the team of clinical specialists and you ensure that the teams per account are fully trained and are optimally guided in the use of our products and solutions.
**To succeed in this role, you’ll need a customer-first attitude and the following**
- Experience in a sales role in Healthcare and B2B environment.
- Experience within respiratory care or sleep services would be desirable.
- Results oriented: take personal accountability to deliver results.- Ability to work under pressure and adapt to a frequently evolving market.
- Lean methodology in problem solving and efficiency.
- Sound leadership competencies and team relationship skills.
- Experience in working within a remote team.
- Proven skills in communicating with all levels internally and externally up to and including C-suite level.- Skills in collaborating with and influencing the stakeholder.
- Skills in leveraging capabilities: works across internal and external boundaries to maximize value for Philips through simple solutions.
**In return, we offer you**
A path towards your most rewarding career. Philips is growing its marketing capability enterprise wide. Succeeding in this market-based role in a complex environment will open many doors for your long term career, in other areas in Philips or otherwise. We also believe that we are at our best as a company when you are at yours as a person. Thus, we offer competitive health benefits, a flexible work schedule and access to local well-being focused activities.
**How we work at Philips**
Our newly-adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart - which for full-time employees translates to an average of at least 3 days working from the office and up to 2 days from home - for our hybrid roles.
Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way.
Our hybrid working model is defined in 3 ways:
- We believe in the importance of impactful collaboration:_ There's a certain energy when everyone’s in the same room that can heighten idea generation and creative friction needed for problem-solving.
- We embrace flexibility:_ Choosing where, wh
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