6076 UX/UI Designer

il y a 4 semaines


Mechelen, Belgique Magno IT Recruitment Temps plein

Are you a UX/UI Designer and eager to consider a new project? How about a role at a large Telecom company in Mechelen, Antwerpen, Gent?

General information
- Duration: First contract is for 3 months with rolling extension.
- No. of working hours: 40 hours per week
- Location: 2 day(s) per week in office in flexible Mechelen, Antwerpen, Gent
- Contract type: payroll
- VISA sponsorship: Yes

**Deadline**: 3 of October

What is the project about?
The project is a contact center based solution on a security level. This contact center is in place to make sure you can communicate to an operator and there are similar solutions that are used for this communication. In this platform you are able to define incident and match the team who is nearby to pick up this incidents. This contact center is not build by the organizations itself but they are using sub suppliers who are delivering components that are needed for this platform such as voice recording etc. They are integrating all these technologies in one solution. This solution is for an external customer. The go live of this project is within 6 months.
The User Experience/User Interface Design (UX/UI) Expert is actively involved in the strategy in the short and medium term term for UX/UI at the organization, for both sales and service needs. He/she designs consistent digital experiences and customer-facing interfaces on various platforms, so that those platforms become the favorite channels of the would become customers

**Responsibilities**:

- Determining the framework and guidelines in the organizations Design System and creating UX/UI designs according to the guidelines. Create and optimize end-to-end digital experiences for a wide range of business topics: acquisition, migrations, self-services, entertainment, billing and payment... on various platforms (mobile, desktop, tablet, Integrated Digital Television (IDTV), Internet of Things (IoT)).
- Set up and manage a framework with wireframes, visual models, interfaces and prototypes to quality experience of the brands of the organization.
- Understanding customer needs through user research, user testing and analysis of the results;
- Translate/implement insights and business requirements into future-proof UX/UI initiatives.
- Collaborate with (senior) business and technology stakeholders to improve the digital user experience. Supporting the digital stakeholders to integrate concepts and branding into a unified digital user experience to put. Act as a UX/UI advocate and proclaim business value across the company.
- Driving internal/external stakeholders towards a streamlined UX/UI strategy and Way-of-Working (WoW).
- Negotiate with the existing vendors in the UX/UI domain to get the best possible price.
- Monitoring the planned annual budget in the UX/UI domain of the organization and taking the necessary measures measures to maximize efficiency

**About the client**:
This client is a provider of media, telecommunications and entertainment services. They are a leading provider of converged connected entertainment and business solutions. They provide connectivity, entertainment and business solutions. They want to enable and inspire customers to get the most out of their digital lives and businesses. Through the innovative products and the qualitative customer services, they want to respond to their customers’ expectations, offering them the best possible experience in the digital world.

**Requirements**:

- Bachelor or Master with at least 5 years experience
- Experience with UI/UX
- Adobe XD Mockup experience would be a plus
- An entrepreneurial mindset and a passion for customer focus
- Adaptability
- Communication, collaboration and teamwork
- problem solving
- A user-oriented mentality
- Attention to detail


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