Pb - Relationship Manager
il y a 2 semaines
Locatie:
**Bank Degroof Petercam SA***
**Belgium**
- Rue De L'Industrie 44,
- 1040 Brussels
Context
Our position as an independent Belgian bank, with a family shareholding and 150 years of experience, is an asset. Not only for our clients, but also for our staff.
At Degroof Petercam Private Banking, expertise is at the service of our clients. Within DP Client Center, we offer investment solutions in an interactive way for Mass Affluent clients and Execution Only Services. In addition to efficient digital tools, we still attach great importance to human contact.
To support our ambitions, we are looking for a Relationship Manager to join the Client Center, our team supporting the mass affluent clientele of the bank remotely, located in Brussels.
Your Position
- You are part of a team servicing Mass Affluent clients and providing Execution Only Services;
- You are a key member of the team in developing the digital Execution Only & Mass Affluent business and sharing your knowledge and expertise with other Relationship Managers in the team;
- Your main mission is to provide a high-quality service to clients. You are responsible for monitoring and developing the customer relationship: you analyze customers' questions and wishes and propose solutions in commercial, administrative, regulatory, and transactional matters. To do so, you draw on Degroof Petercam's in-house expertise;
- You facilitate upselling towards the Private Banking activity or within the mass affluent segment;
- You provide support in complying with regulatory obligations, as well as with administrative tasks in the context of these customer relations;
- You act as an ambassador to familiarize customers with digital investment solutions and remote communication channels and play an active role in the related digitization project;
- You scrupulously comply with the Bank's external regulations and procedures applicable to the position.
Your Profile
- You have a solid knowledge of financial markets and products and are interested in them;
- You are communicative, have strong commercial and interpersonal skills and can build lasting relationships within a defined framework;
- You are a teamplayer, entrepreneurial and results oriented;
- You have a keen interest in digital solutions and tools, as well as experience in using customer relationship management systems;
- You have a bachelor or master degree and/or several years of relevant professional experience, preferably in a commercial role within the financial sector. You are fluent in French and/or Dutch. Knowledge of English is an asse;
- You are enthusiastic about being part of a team where a lot of digital challenges take place;
- You take initiative and can suggest improvements.
LI-MS1
**Offer**:
Degroof Petercam is big enough and small enough to matter since we are independent, operate internationally and have different métiers under one roof.
Entrepreneurship is our DNA, expertise is our fuel. You will become part of a company with highly skilled, talented and passionate experts that aim for nothing less than excellence.
The impact of our work goes beyond profit by looking at business from a broader perspective, challenging those who want to intellectually. In addition to our fascinating work environment, we also offer:
- A broad offer of learning & development programs including a Degroof Petercam Academy for both professional and personal goals.
- An attractive and market conform compensation package
- Flexible working hours & teleworking
- An Employee Social Engagement Program
- Access to the same Private Banking Expertise as our clients
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