Kyc Operations Officer
il y a 7 jours
Nous recherchons un professionnel pour soutenir les opérations quotidiennes, gérer les dossiers KYC et assurer la satisfaction des clients. Vous agirez en tant que point de contact pour les clients, identifierez les améliorations à apporter aux processus et fournirez un soutien aux projets. La maîtrise du néerlandais, du français et de l'anglais est requise, de même qu'une licence ou un master, un intérêt pour la finance et la maîtrise de MS Office. Une bonne communication, des compétences en matière de résolution de problèmes et le souci du détail sont essentiels. Nous offrons un contrat permanent, un salaire attractif, des chèques-repas, un télétravail partiel et d'autres avantages.
**Description**
- Assurer un soutien et un contrôle opérationnels quotidiens ;
- Traiter les dossiers KYC de manière qualitative ;
- Fournir un soutien ad hoc aux projets ;
- Point de contact avec les clients internes et externes ;
- Garantir la continuité des activités et la satisfaction des clients ;
- indiquer les améliorations possibles des processus.
**Profile**
- Vous parlez couramment le néerlandais et le français et avez une connaissance approfondie de l'anglais ;
- Vous êtes titulaire d'un bachiller ou d'un master ;
- Intérêt marqué pour la finance et la banque (produits) ;
- Bonne connaissance de MS Office ;
- Vous êtes un bon communicateur, diplomate et orienté vers le client ;
- Vous savez résoudre les problèmes ;
- Exactitude et précision, souci de la qualité ;
- Ouvert à donner/recevoir un retour d'information.
**Offer**
- Nous vous proposons un contrat à durée indéterminée assorti des avantages suivants ;
- Salaire brut attractif ;
- Chèques-repas ;
- Télétravail partiel ;
- Et plus encore.
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