Kyc Operations Supervisor

il y a 2 jours


Brussels, Belgique Viva Wallet Temps plein

Our KYC Team is growing and we are looking to recruit a KYC Operations Supervisor for our international operations to join our team in Brussels,Belgium. If you are a professional with proven leadership experience and deep knowledge of KYC/AML laws and regulations, familiar with the financial services industry and searching for the next step in your career, then you might be the professional that we want to become member of Viva Wallet

What will you do as KYC Operations Supervisor:

- Directly supervises the Belgium team of KYC Analysts, ensuring that all existing client relationships have undergone the appropriate client screening as mandated by the relevant KYC policies and procedures
- Is responsible for the training, coaching and development of KYC Analysts
- Supports the KYC Analysts to identify data and documentation gaps and coach them on researching accordingly.
- Responds to feedback provided and coordinates re-work cases as required, based on feedback provided by Quality Control team
- Drives change with regard to working practices and deliver technological and procedural enhancements
- Ensures that all new onboarding requests, periodic reviews, and event driven reviews are completed in a timely manner
- Addresses problems with work quality, issues between employees and other concerns in an effective, timely manner
- Conducts performance reviews, motivates team members and creates strategies to boost productivity
- Contributes to the evolution of the KYC procedures and guarantees team knowledge of any updates
- Maintains confidentiality of sensitive information

**Requirements**:
To be considered you should have:

- Bachelor's Degree and a minimum of 2 years of compliance or related work experience, with specific emphasis on KYC/AML, preferably in the financial services industry.
- Proven experience (minimum of 1 year) as a KYC Operations Supervisor or similar supervisory position
- Ability to re-engineer the current process, removing manual steps and replacing them with automated solutions
- Experience in researching and conducting individual and institutional client due diligence e.g., deep understanding of business models, industries, corporate structures and beneficial ownership.
- Strong leadership and interpersonal skills.
- Strong time management, prioritization, work organization and multi-tasking skills with a drive for efficiency, accuracy and risk management controls
- Fluency in french or dutch and english.

**Benefits**

We offer:

- A competitive salary (based upon your skills and experience)
- Meal Voucher.
- Eco-vouchers.
- Integrity, teamwork, transparency, and regular feedback to develop your skills
- A chance to grow within a fast-moving European Fintech Company / Neobank



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