Operations Support Coordinator

il y a 5 heures


Brussels, Belgique SIRVA Temps plein

The Operations Support Coordinator (OSC) supports the service delivery team in all
the aspects of the delivery of relocation services.

Reporting to the Manager, Relocation Customer Experience, the OSC will be involved and contribute in support areas such as the management of third party vendors, the maintenance of in-house software systems, reporting and all administration support as required.

This is a multi-functional support role that requires a good deal of accuracy and organisational skills. You will also be required to be comfortable with working independently but be confident enough to train and coach your colleagues. The OSC must have experience working in a fast-paced office environment and meeting deadlines associated with multiple tasks.

Functions/Responsibilities
- Maintenance and updating of various operational software.
- Being a go to person for the service delivery on multiple topics, including system information, third party providers and general support queries
- Creating and updating guides and brochures related to the delivery of services
- Assist the reporting team with weekly updating, analysis and data processing
- Assist the team with miscellaneous improvement project and day to day activities
- Assist the team to initiate and coordinate current assignments; and follow up escalations.

**Qualifications**:

- Minimum 2 years’ experience in an office environment
- Computer skills - Excel - preferred advanced level. Word, Power point etc at competent level. Knowledge of Power BI is an advantage
- Must be organized, able to function as part of a team, a self-starter
- Must be able to manage deadlines and multi-task in a face paced office environment.
- Must possess business etiquette and professional phone skills.
- Previous international or intercultural experience can be useful
- Good skills in written and spoken English are required


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