Senior Operations Manager

Il y a 2 mois


Leuven, Belgique Sitemark Temps plein

**About Sitemark**:
Our mission is to accelerate the world’s energy transition through digital solutions. Founded in 2016, Sitemark has since grown into a world leader in the solar industry. We have developed a market-leading software platform that digitalizes solar plants across their entire lifecycle. Leading renewable energy companies are using Sitemark to advance construction and maximize performance of more than 4,000 solar sites in over 65 countries.

**Responsibilities**:

- Manage, support and coach the operations team
- Provide comprehensive product support to customers and resellers, ensuring satisfaction and troubleshooting.
- Build and maintain strong customer relationships to enhance loyalty and retention.
- Deliver product training and education to maximize customer value.
- Coordinate with internal and external stakeholders for efficient and high-quality service delivery.
- Oversee customer operations, from booking to delivery, ensuring excellence and satisfaction.
- Manage data acquisition, including expanding drone pilot network and negotiating pricing.
- Project manage field operations, addressing issues promptly and maintaining customer communication.
- Coordinate legal, HSSE (health, safety, security & environment), logístical, and scheduling constraints for efficient project execution.
- Utilize organizational skills to manage multiple functions and projects simultaneously.
- Identify process gaps and streamline workflows for operational excellence.
- Provide structured customer onboarding for smooth transitions and successful adoption.
- Anticipate risks and implement mitigation plans to minimize disruptions.

**Requirements**:

- Bachelors degree or higher in a relevant field.
- Excellent English communication skills (additional languages are a plus).
- Strong people management skills
- Minimum two years of experience in high-tempo operational environments.
- Quick learner with strong decision-making and problem-solving abilities.
- Exceptional planning, scheduling, and stakeholder management skills.
- Ability to work independently and collaboratively in team settings.
- Proactive mindset with a focus on process improvements.
- Business and tech savvy, staying updated on industry trends.
- Analytical skills for data interpretation and insights.
- Persuasive communication style with diverse stakeholders.
- Strong interpersonal skills and attention to detail.

**Nice to Haves**:

- Experience in photogrammetry, Lidar, and UAV operations.
- Knowledge of the solar industry and regulations.
- Experience in customer success management.

**Benefits**:

- Exciting job with continuous learning opportunities.
- Impactful role in a fast-paced, globally-focused tech company.
- Competitive salary package and attractive benefits.
- Collaborative and positive work environment.
- Hybrid working model for flexibility.


  • Senior Operations Manager

    il y a 6 jours


    Leuven, Flandre, Belgique Sitemark Temps plein

    About Sitemark:Our mission is to accelerate the world's energy transition through digital solutions. Founded in 2016, Sitemark has since grown into a world leader in the solar industry. We have developed a market-leading software platform that digitalizes solar plants across their entire lifecycle. Leading renewable energy companies are using Sitemark to...


  • Leuven, Belgique AB InBev Temps plein

    Seniority Level: Mid-Senior Level DreamBig Network Operations Manager As the Network Opertions Manager working within the TechOPs Network Tower, you will be responsible for the EUR Zone sites scope, overseeing the day-to-day operations of our network infrastructure, ensuring reliability, security and optimal performance. Planning & executing audits,...


  • Leuven, Flandre, Belgique AB InBev Temps plein

    Seniority Level: Mid-Senior LevelDreamBigNetwork Operations ManagerAs the Network Opertions Manager working within the TechOPs Network Tower, you will be responsible for the EUR Zone sites scope, overseeing the day-to-day operations of our network infrastructure, ensuring reliability, security and optimal performance.Planning & executing audits, improvement...


  • Leuven, Belgique AB InBev Temps plein

    Seniority Level: Mid-Senior Level #DreamBig Network Operations Manager As the Network Opertions Manager working within the TechOPs Network Tower, you will be responsible for the EUR Zone sites scope, overseeing the day-to-day operations of our network infrastructure, ensuring reliability, security and optimal performance. Planning & executing audits,...

  • Network Operations Manager

    il y a 3 semaines


    Leuven, Belgique AB InBev Temps plein

    Seniority Level: Mid-Senior Level #DreamBig Network Operations Manager As the Network Opertions Manager working within the TechOPs Network Tower, you will be responsible for the EUR Zone sites scope, overseeing the day-to-day operations of our network infrastructure, ensuring reliability, security and optimal performance. Planning & executing audits,...

  • Staff and Operations Manager

    il y a 2 semaines


    Leuven, Belgique IMEC Inc. Temps plein

    Research & development - Leuven | Just now- Within Specialty Components and Platforms Development (SCPD) unit, we are looking for a motivated and enthusiastic colleague to lead staff and operational activities. Currently this position is mapped at manager level with the outlook of growing further in the organization.- What you will do- Support executive...

  • Senior Manager EHS

    il y a 3 semaines


    Leuven, Belgique Donaldson Temps plein

    Donaldson is committed to solving the world’s most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make...

  • Senior Manager EHS

    il y a 3 semaines


    Leuven, Belgique Donaldson Temps plein

    Donaldson is committed to solving the world’s most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make...

  • Operations Supervisor

    il y a 11 heures


    Leuven, Belgique GO Ahead Consulting Temps plein

    As an Operations Supervisor, you will be responsible for overseeing the day-to-day operations of our company. You will ensure the efficient and effective handling of our transport services, manage the team and optimize our logistics processes. Your role is crucial in ensuring the satisfaction of our customers and achieving our business objectives. - Manage...

  • Senior Manager Ehs

    il y a 6 jours


    Leuven, Belgique Donaldson Temps plein

    Donaldson is committed to solving the world’s most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make...

  • Operations Manager

    il y a 6 jours


    Leuven, Flandre, Belgique VIB Center for Computational Biology and AI Temps plein

    As an Operations Manager, you will work closely with the center director in overseeing day-to-day operations, ensuring the smooth functioning of various research groups and support services. Your key responsibilities will involve operational efficiency by establishing effective processes, managing resources, and facilitating both internal and external...


  • Leuven, Flandre, Belgique IMEC Inc. Temps plein

    Research & development - Leuven | Just now- Within Specialty Components and Platforms Development (SCPD) unit, we are looking for a motivated and enthusiastic colleague to lead staff and operational activities. Currently this position is mapped at manager level with the outlook of growing further in the organization.- What you will do- Support executive...

  • Operations Manager

    il y a 6 jours


    Leuven, Flandre, Belgique 2200 ICOS Vision Systems NV Temps plein

    Description The Operations Manager provides strategic leadership and direction for the delivery of pre- and post-sales services and support to clients/customers. Leads all aspects of service and customer support operations. Analyzes operational processes, escalation procedures and performs training needs assessments for finding opportunities for service...

  • ICT Operations Manager

    il y a 3 semaines


    Leuven, Belgique imec Temps plein

    /ICT Operations Manager ICT Operations Manager Computer and IT - Leuven | Just now As IT Operations Manager you will ensure the smooth running of the entire ICT production environment (incl software, datacenters, network, endpoint devices, . ICT Operations Manager  What you will do Your role as IT Operations Manager is to ensure the...

  • ICT Operations Manager

    il y a 3 semaines


    Leuven, Belgique imec Temps plein

    /ICT Operations Manager ICT Operations Manager Computer and IT - Leuven | Just now As IT Operations Manager you will ensure the smooth running of the entire ICT production environment (incl software, datacenters, network, endpoint devices, . ICT Operations Manager  What you will do Your role as IT Operations Manager is to ensure the...

  • Operations Manager

    Il y a 2 mois


    Leuven, Belgique Sitemark Temps plein

    **About Sitemark**: Our mission is to accelerate the world’s energy transition through digital solutions. Founded in 2016, Sitemark has since grown into a world leader in the solar industry. We have developed a market-leading software platform that digitalizes solar plants across their entire lifecycle. Leading renewable energy companies are using Sitemark...

  • ICT Operations Manager

    il y a 5 jours


    Leuven, Flandre, Belgique imec Temps plein

    ICT Operations Manager Location: Leuven About the role: As the ICT Operations Manager, you will be responsible for ensuring the smooth operation of the entire ICT production environment, including software, datacenters, network, and endpoint devices. Accountable for processes such as ICT crisis management, incident management, service request management,...

  • Ict Operations Manager

    il y a 4 semaines


    Leuven, Belgique IMEC Inc. Temps plein

    Computer and IT - Leuven | Just now- As IT Operations Manager you will ensure the smooth running of the entire ICT production environment (incl software, datacenters, network, endpoint devices,...).- What you will doYour role as IT Operations Manager is to ensure the smooth running of the entire ICT production environment (incl software, datacenters,...

  • Ict Operations Manager

    il y a 1 jour


    Leuven, Belgique IMEC Inc. Temps plein

    Computer and IT - Leuven | Just now- As IT Operations Manager you will ensure the smooth running of the entire ICT production environment (incl software, datacenters, network, endpoint devices,...).- What you will doYour role as IT Operations Manager is to ensure the smooth running of the entire ICT production environment (incl software, datacenters,...

  • Operations Manager

    Il y a 2 mois


    Leuven, Belgique KLA Temps plein

    Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA...