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Returns Specialist
Il y a 2 mois
Abbott is recruiting a Returns Specialist
Role and Responsibilities:
Handling of Returned Goods:
- Physical receipt and daily sorting of all returned goods at the returns area
- Physical inspection of returned goods: comparing shipping documents with content of returned goods, handling of returned products in compliance with all relevant SOP’s
- Updating the ERP system with the receipt of the returned goods
- General administration related to PER and/or regular returns
- Report the product details/determination of dispositioning to local affiliates/CS Export department
- Follow-up pending return shipments in collaboration with local affiliates/CS Export department
- Monitoring in transit returns from local affiliates/CS Export department to the EDC in the related ERP system and take corrective action when required
- Monitoring in transit returns from the EDC to the MFG sites in the related ERP system and escalate to local management if required (aging issues, etc.)
- Facilitate put-away process for conforming products and final dispositioning (repack/scrap/return to MFG, etc.) process for non-conforming products
- When required, move goods received to a warehouse location in compliance with all relevant SOP’s and update the ERP system accordingly
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