Temporary Desktop Support

il y a 14 heures


Brussels, Belgique Find Your Flex Temps plein

We are looking for Desktop Support Engineer in Location for an On Demand project, expected days required is minimum of 10 to 15 days in 12 months.

**Key responsibilities**:

- Troubleshoot and resolve incidents relating to Desktop operating systems and mobile devices
- Repair hardware and peripheral faults in conjunction with warranty providers
- Take ownership of personal ticket queues and support colleagues when necessary to improve customer satisfaction whilst achieving contractual SLAs
- Operate cohesively with the service desk team to maintain service levels
- Escalate all critical and high priority incidents to line and senior management
- Report recurring incidents to problem analyst teams and line management
- Proactively contribute to service improvement initiatives
- Provide technical expertise and assistance on project assignments

**Experience & Qualifications**:

- Minimum 2 -4 years’ experience in Desktop Support

**Job Type**: Temporary contract
Contract length: 12 months

**Salary**: €127.00 - €150.00 per day

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Brussels: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- desktop support: 1 year (preferred)



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